“I called the Sanlam toll free number today, it was fairly easy to get through the electronic assistant to reach a real person. I'm sorry I didn't get her name but she was very friendly and extremely helpful.”
“I have been trying to speak to 10 people about a settlements amount or letter. Still after 10 calls no answer. The calls drop everything. I will not do business with them again!!!”
“The worst lack of customer service..I have officially ever experienced. When you not holding on the line for over an hour,none of your countless emails ever get responded to. They have a unreliable WhatsApp where the agents are as useless as they are unresponsive. , Particularly one agent called "Mbali" . The annoying thing is their incompetence cost people money and Time.”