“After 3 successful trades, I got scammed £250,000 cumulatively. I will advise you all not to invest your hard earned money on kraken, It’s all façade as they lure you into investing a lot of money and then steal it at once. I got help to fight back hard till I recovered my money after months of agony and depression. I am willing to share my experience with other victims who might need help. Contact Rose Support. (rose_hoover_90_@_gmail_._com) . They are professionals and helped me get my assets back. All thanks to rose once again.
Whatsapp:: +1 660-233-3165”
“Disappointed in the way my recent payment holiday has been handled, the first time it was no problem this time round it was confusing, conflicting information, relied on someone giving their word which wasn’t exactly reassuring and guess what i discovered today the payment was taken from my account without my knowledge!! Now i will be in arrears next month because of their error. I have to wait to be refunded while they look into it, the month has only just began and i’m short or money. Having lost my job in March along with 200 people it’s been incredibly tough, the company i work wouldn’t furlough me which was spiteful so we rely on universal credit which is always in the news for being a unreliable benefits system. I hope for better times meanwhile i need all the money i can get in these difficult times, i was cut of the first time i called then had to call back up to get to the stage i was first time round, it’s a bad enough situation to be in without this hassle. The take a fee every month for me to have the account i have, and have done for a few years now, so not like they aren’t benefiting from me. All i want is continuous help in my time of need, is it too much to ask? First time round the process of getting a payment holiday was fairly straight forward this time round was diabolical, please sort it out!
Update: 12/08 I called this morning was on the phone for over twenty minutes i get a different answer every time i call, i was just about to be transferred to Milo? collections and i was cut off, AGAIN!!! It happened the other day when i called so this wasn’t a one off.
They upshot from that calls was, i was blamed for not filling in the forms properly even though yesterday it was confirmed by someone i had a payment holiday in place till November. The woman i spoke to said she would fill out the forms with me and it will now be in place.
I then spoke to Shya, he then tells me there is NO payment holiday in place, very cocky attitude and felt patronising, i stated every time i called i got a different answer, his reply was, never mind what anyone else says.
I then say i’ve written a review online, he then says, did you want to make a complaint? you’re perfectly entitled to, i don’t need to be told this.
He then transferred me to Richard in complaints who was about as much use as a chocolate teapot, he said it will be investigated, couldn’t say when i’d get a resolution to my outstanding issue or when i’d expect money back in my account if at all? Not very reassuring!! The landline needed charging so i’ll have to try again later today as i have nothing better to do with my time”
“Arrogant, inefficient and inept.
I recently wanted to transfer my Mothers account (for whom I hold Power of Attorney) to Santander who I already bank with. This I found out was not possible to on-line or over the phone, however despite the covid-19 restrictions the telephone operator booked an appointment for me at the Farnborough branch. When I arrived at branch I was told that I had got it wrong, even though I am completely sure I did not, and ended up in an argument with the manager on the pavement outside the branch in front of other customers.
Why inefficient: If it had been possible to do this on-line or over the phone with me posting the PoA to Santander this would not have been a problem. It may be that this was possible to do and the operator was not aware, he did after all ask that I brought my 98 year old Mother with me so he obviously had no idea what a PoA is.
Why Inept: Beside the fact that I was told I could have an appointment when I could not, the appointment was booked to meet someone named Daniel but when I arrived I was told that Daniel had not worked that this branch for months.
Why arrogant: Over the years I have often found Santander to be arrogant, but the manager on this occasion surpassed anything encountered before.
Santander has lost all my business, and with an 83% one star rating on Trust Pilot I wouldn’t be surprised if many others follow suit. There are better banks out there with better interest rates, and it is extremely easy to move accounts these days from the comfort of your home – providing it’s not a PoA account.”
