Sarah Raven Reviews

“ I received a voucher for my birthday and paid for next day delivery as said items were supposedly in stock. ”

“ Yodel are appalling parcel left in full view outside my gate, said was left in outhouse. Would have taken 2 seconds to open gate and leave out of sight. Fortunately not stolen, but I have the rest of my order still to be delivered so will keep my fingers crossed that next Yodel delivery person can make the effort to open my gate. This will be my last order with Sarah Raven. ”

“ I placed an order for 6 x 9cm pots of antirrhinums on 3rd April for delivery mid May. ”

“ Extortionate delivery for some, unless you spend over £80 to £100. ”

“ Order delayed, delivery arrived eventually, but incomplete. ”

“ Wrong plant sent out. Others to follow but no appearance.Numerous emails and direct call to customer service to rectify and clarify delivery address. Three messages from yodel to say plants were being delivered. Never turned up on each occasion. Excellent in past but abysmal now. Company grown too big and cannot meet demand after promotions. Sadly that will be my last order. ( if it is ever completed). ”

“ I have used the company for years without any problems but this year I have had delivery after delivery of damaged goods, plants not packaged properly and thrown about in transit. ”

“ When ordered was told delivery early May then late May. Tracking says one part has been despatched but nothing every turned up. Message on phone says they have closed the phone lines so they can deal with emails. This used to be my 'go to' website. They let me down last year, so never again. ”

“ Be very careful.... i would never buy again. Ordered plants in January and still no delivery. Delivery date keeps moving back. They take your money as soon as you place the order, NOT when they deliver. I have emailed them but NO response. This is a RIP OFF Company. ”

“ Slow delivery, damaged goods when the order finally arrived. Kept waiting on the phone for 30 minutes on both occasions I tried to make contact. No reply to two emails. ”