Sarah Raven Reviews

2.2 Rating 205 Reviews

26 %

of reviewers recommend Sarah Raven

2.2

Based on 205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Customer Service

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About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

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Why is your customerservice so poor?Why do you send emails out saying you are managing my orders and they are not sent?Maybe you should employ more staff .Your catalogues are very beguiling,it is a shame that the service is not up to standard,especially as you aremore pricey than other nurseries and have a supposedly good reputation.Reading other reviews it seems I am not alone in complaining.Please send my order or give me a refund.

Helpful Report

Asked by Mary,Susan Leal (1 week ago)

One of the packs of cosmos was looking half dead when I received it.The other 2 were fine.I potted them all up hoping it would recover.Unfortulately it did not.I ordered on 7.3 25 .Batch code 26.16.19 Not sure which one it was out of the three.

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Asked by Janice Acteson (1 month ago)

I have received a dahlia that has crown gall. I cannot find a way to contact sarah raven and am worried for other customers as well now. Why is it so hard to get hold of them?

1 Helpful Report

Asked by London Plains (1 year ago)