Sarah Raven Reviews

2.1 Rating 238 Reviews

23 %

of reviewers recommend Sarah Raven

2.1

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 37%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Sarah Raven deliver? How long does Sarah Raven take to deliver? Does Sarah Raven deliver on time? How is accuracy and good condition of items delivered by Sarah Raven?

Returns

Customer Service

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About Sarah Raven:

Sarah Raven

Visit Website

Email:

info@sarahraven.com

Location:

Perch Hill Farm, Willingford Ln, Robertsbridge
TN32 5HP

How does Sarah Raven deliver?

Helpful Report

(3 weeks ago)

Sarah Raven delivers items by Postal Service and Courier.

Helpful Report

(3 weeks ago)

52.78%

Industry Average

“ I ordered Ammi plants early in Spring for delivery in May. They were apparently sent in early June but have so far not arrived. I wonder what condition they will be in and have so far had no reply to my query. ”

- Miranda

“ Informed her we would be away and to defer delivery until after 24 June. ”

- Anonymous

“ No possibility to speak to anyone or get a reply to an email. You have no credibility unless your customer service works! Ordered plants with delivery date early June- never came! now showing delivery July when I’m away so no good to me. Cannot contact anyone or get a reply to an email. ”

- Una Woodhead

Sarah Raven Reviews

Delivery - Average