Sarah Raven Reviews

2.2 Rating 205 Reviews

26 %

of reviewers recommend Sarah Raven

2.2

Based on 205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Customer Service

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About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

How do I contact Sarah Raven?

Helpful Report

(1 week ago)

You can contact Sarah Raven by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

55.32%

Industry Average

“ Terrible customer service. Placed plant order in April - communication poor - date keeps moving. I can't get to speak to anyone despite emailing a week ago. I requested a refund but no response. Unable to contact by telephone. I rang the Sales line and was told 'to wait and see'. Just not good enough. Won't be using again. ”

- Anonymous

“ I am very unhappy with the service from Sarah Raven. ”

- Charles

“ Plants arrived in very poor condition in separate deliveries over the last 8 weeks or so . Customer service is appalling . Having used the company for many years I will not be doing so again . ”

- Lisa

Sarah Raven Reviews

Customer Service - Average