Saxton 4x4 Reviews

"\"With deep gratitude to Mrs. Doris Ashley,"

"From Panic to Relief \u2014 Alpha Recovery Handled Everything!"

"My dream car turned into a nightmare, and I have Saxton 4x4 to thank for that\u2014along with Ross Chalis and Carl Murphy. They are completely careless. Before buying, they answer your calls and emails promptly, treating you with respect\u2014it feels like a dream. But the moment you have a problem, they disappear.\r\n\r\nI bought a G63 for \u00a3140,000 on August 29th. By September 5th, I noticed that when changing gears, my car was shaking. After insisting, Saxton finally took it to their authorized Mercedes garage\u2014but not an AMG specialist.\r\n\r\nAt first, they claimed it was just a battery issue. But after I pushed them to investigate properly (because I don\u2019t think they even used a computer to diagnose it), they said a rodent might have caused damage to the gearbox. At this point, I was still within the three-month warranty. However, when I tried to extend it, the management held a meeting and decided not to allow me to do so.\r\n\r\nSo, I took the car myself to an AMG specialist. After three weeks of in-depth investigation and sending the analysis to Germany, they confirmed that the rodent issue had nothing to do with the gearbox failure. Meaning, I now have to pay for the repairs myself.\r\n\r\nI have started the process to reject the car. Please avoid Saxton 4x4\u2014once they have your payment, you\u2019re out of their system. This experience has left me feeling depressed and deeply disappointed."

"Purchased a defender RK70DYU \u00a350500 with a defective passenger front headlight. On day of collecting Saxton 4x4 informed me they had swapped the light with another defender they had in stock!! After telling me an new one would be fitted?\r\nI refuse to complete the sale and end contact by phone from sales person Charley and called a Wanker for cocking!! Keep a lookout for the telephone conversation on YouTube??"

"Charles the sale advisor is friendly and really helpful and got us in to the perfect car what we wanted. \r\n\r\nJake on handover was great and professional. \r\n\r\nSaxton have been great through the whole experience, can\u2019t wait to be back in 2 years!"

"Dodgy dealers:\r\n\r\nWe bought a car from them in 2017, spending nearly \u00a335,000. Today we went to sell the car and found out this car was stolen and recovered. Saxon bought it from salvage auction, they then repaired it and sold it to us with out informing us about it being stolen and recovered.\r\nWhoever bought a car from here please check your car details on this website: CheckCarDetail.co.uk to make sure Saxon has provided you with the correct details.\r\nI don\u2019t know how Santander consumer finance is providing financial agreement to a company which sells stolen and recovered vehicles without disclosing this to the customers.\r\nBelow is the evidence which shows that the car sold to me by Saxton 4x4 was stolen and recovered and also had undeclared damages - none of which was stated to me prior to the sale and only coming to light by another company, when I tried to re-sell the car a few days ago"

"I contacted Saxton as soon as a particular vehicle was advertised pre photos, Joe was the sales contact I was introduced to. I was somewhat insistent for pictures although he pleaded with me to wait for proper ones. He did send me some off his phone which was everything I wanted. I made an appointment for the Saturday at a specific time . I got there , Joe was waiting , nice guy , had the test drive , agreed a deal and it was bought. The collection was somewhat delayed, when viewing the vehicle one of the wheels was slightly different black finish, it was agreed it would be resolved , the delay came from the fact they rang me and stated they would repaint all wheels rather than just matching one and what colour did I prefer , they were satin black, I was happy enough but had really wanted gloss black , on receiving them offer I asked for gloss black , so I was pleased to wait . Great service, no issues, and exactly the kind of professionalism you'd expect from a company of this scale. Many thanks"