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SCANPAN Reviews

4.7 Rating 534 Reviews
90 %
of reviewers recommend SCANPAN
4.7
Based on 534 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone
Read SCANPAN Reviews
Anonymous
Anonymous  // 01/01/2019
“I love my Scanpans! You have taught me to wash them while they are still hot which works like a charm. I recommend them to all my friends. Thank you for what you do.”
Helpful Report
Posted 4 days ago
Hi Carol. Thank you so much for taking the time to share your love for Scanpan! We are thrilled to hear that the hot-wash cleaning trick is working like a charm for you. Your recommendations to friends mean the world to us. Happy cooking!
Posted 4 days ago
“This is my third Scan Pan, second 12.5 one. I use this pan at least once per day every day. It is truly non stick and easy to clean. When this one is hailed out, I will order another one just like it.”
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Posted 1 week ago
Hi Leah. Wow, your third Scanpan! Thank you so much for your loyalty and for making our 12.5" pan a part of your daily routine. We love hearing how reliable the non-stick coating and cleanup have been for you. When you're finally ready for the next one, we'll be right here waiting!
Posted 4 days ago
“Everything I hoped it would be! Non stick stainless cookware and roasting pans are all amazing! I will never have to replace these, I’m sure!”
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Posted 2 weeks ago
Hi Patricia. Thank you for your comments! We are thrilled that your non-stick stainless cookware and roasting pans are everything you hoped they would be. We design them for premium, lasting performance, so we love hearing your confidence that they will stand the test of time! Happy cooking!
Posted 4 days ago
“It’s an excellent pan. I cook my entire breakfast at once. I’ll start with hash potatoes then add breakfast protein— then last I’ll put my eggs in for last few minutes.”
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Posted 3 weeks ago
Hi Terry. Thank you for your comments! It sounds like you have your breakfast routine down to a T, and we love hearing how perfectly the pan handles the hash browns, protein, and eggs all at once. Happy cooking!
Posted 2 weeks ago
“My sauces just got saucier! My stove top is happier now that everything stays in the pan! It makes my wooden spoons look woodier! Go ahead, buy one...I dare ya!”
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Posted 3 weeks ago
Hi Alan. Thank you for your comments. We love that your sauces are saucier! Thanks for being part of the SCANPAN family and happy cooking!
Posted 3 weeks ago
“I trust SCANPAN products. I'm coming back from purchasing nearly all the Our Place pruducts. What can I say? I've tried so many and yours is the one I'm using now. Thank you.”
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Posted 3 weeks ago
Hi Junko. Thank you so much for choosing us over the competition and trusting our brand! It is an honor to have a permanent spot in your kitchen! Happy cooking for years to come!
Posted 3 weeks ago
“Scanpan has and always has had the best customer service I have ever experienced. In an age where most companies ignore it, fake it or AI it this is a rare treat not to go unrecognized.”
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Posted 1 month ago
Hi Carl. Thank you for your feedback. We are so incredibly proud to hear this, as we truly pride ourselves on providing real, human customer service. Your recognition will be forwarded over to our Customer Care team. Thank you!
Posted 1 month ago
“We love heating up leftovers in the 8 or ten inch size pans with the glass lid. We can see when the food gets hot. Adding a splash of water before the food steams the food making it tender and moist. Sometimes I add a little olive oil, too. They are a breeze to clean up. I usually hand wash them, but occasionally I put them in the dishwasher and they still look brand new. Thanks for this great product!”
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Posted 1 month ago
Hi Amanda. Thank you for your comments and we love your tip about adding a splash of water to steam your leftovers! It is wonderful to hear that your pans still look brand new and are so easy to clean. Happy cooking!
Posted 1 month ago
“I like the Scanpan skillet. It’s very durable and perfect size for my needs. I have an induction cooktop and have several Scanpan products.”
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Posted 1 month ago
Hi Diane. Thank you for your comments. It truly means a lot to know that SCANPAN has earned a place in your kitchen. We’re so grateful for your continued support and hope your cookware brings you many years of happy cooking!
Posted 1 month ago
“Found my fav! I was looking for a skillet without interior rivots. Scanpan delivered. I am a happy first time customer who will gladly recommend this pan to others. Heats uniformly, clean up is a breeze. Many thanks! Beth North Carolina age 63”
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Posted 1 month ago
Hi Beth. Thank you for your comments. We’re delighted to hear you found your new favorite skillet. It’s wonderful to know you’re loving the even heating, easy cleanup, and rivet-free design. Happy cooking!
Posted 1 month ago
“8" classic Makes the perfect french omlet”
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Posted 2 months ago
Hi Jared. Thank you for your comments. We’re glad the 8" Fry Pan helps you make the perfect French omelet. Happy cooking!
Posted 2 months ago
“The product is awesome. I think customer service could use some improvement. I never received a response to my original inquiry through the website even though I received an email saying they would contact me. I did get an email every time my order was cancelled. I feel there could be better communication regarding products that are sold out and my never come back in stock.”
Helpful Report
Posted 2 months ago
Hi Donna. Thanks for sharing your thoughts. We’re glad you love the product, and I’m sorry to hear about the delay in replying to your inquiry and the stock-notification experience. After checking with our Customer Care team, they did not receive an email of your original inquiry through the website. If you’d like to follow up on your original inquiry, you can contact our Customer Care team for further assistance. You can reach them by emailing web-inquiries@scanpan.com or by calling (877) 772-5467. Our Customer Care team is available Monday-Friday, 8AM-5PM (PST).
Posted 2 months ago
“I just received my new fry pan, I love it. This the third pan, one I still have. One I just had to replace, after having it for several years. It had started to stick.”
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Posted 2 months ago
Hi Linda. Thank you for your comments. We are thrilled to hear that you love your new fry pan! While we are sad to hear your previous pan started to stick, we are glad it gave you great years of reliable cooking before it was time for a replacement. If you ever want to try restoring a SCANPAN, sticking is usually just caused by a buildup of food and oil residue over time. We actually have an easy, step-by-step baking soda cleaning guide on our website that can help restore the nonstick surface. You can find the instructions under the question "What do I do if my pan has started to stick?" on our FAQ Page (https://www.scanpan.com/faq). Should you have additional questions, please contact our Customer Care team by emailing scanpanwarranty@scanpan.com or by calling, (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).
Posted 2 months ago
“Just bought a small saucepan to add to my collection of frying pans. Great products to cook with and cleanup is a breeze. Nothing sticks, including eggs. The glass lids, purchased separately for the pans, also great. The metal lid that came with the saucepan, not so much. Overall a good investment!”
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Posted 3 months ago
Hi Glenn. Thank you for your comments. We are glad you are enjoying your cookware and that cleanup has been a breeze. We appreciate your feedback about the metal lid and will share it with our team.
Posted 3 months ago
“This is my second Scanpan and they are the best. I have tried other skillets and they do not compare. This is the best nonstick pan by far!”
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Posted 3 months ago
Hi Pat. Thank you for your comments. We're honored that you chose SCANPAN again and are glad it continues to be your favorite nonstick cookware. Happy cooking!
Posted 3 months ago
“About 15 years ago, I splurged and bought a Scanpan set. Recently I needed a new 10" saute pan, having worn out and replaced several from other brands. Suddenly I looked at the pans in my cupboard and realized that all the original Scanpan items are still going strong after all these years. So I went ahead and ordered the 10" saute pan and couldn't be happier. Great size and shape and I know it will last forever!”
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Posted 3 months ago
Hi Stacy. Thank you for your comments. We are delighted to hear the SCANPAN set has stood the test of time and that the 10" sauté pan is a great fit for you. Happy cooking!
Posted 3 months ago
“If I had to have only one pan in my kitchen, it would be a Scanpan. It cooks food perfectly and cleanup is a breeze! What a great wedding or house warming gift (or just for you)!”
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Posted 3 months ago
Hi Nancy. Thank you for your comments. We are thrilled to hear that SCANPAN would be your single pan choice and that it cooks perfectly with easy cleanup. Happy cooking!
Posted 3 months ago
“awesome pan, been using these for over 10 years. Love them as they are the best on the market. Have since replaced my plans with only these amazing ones.”
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Posted 3 months ago
Hi Lisa. Thank you for your comments. We are honored to have been part of your kitchen for over 10 years. It means so much to hear you've replaced all your pans with ours, we truly appreciate your continued support! Happy cooking!
Posted 3 months ago
“These are the finest cooking utensil available! Besides being easy to clean, they distribute heat evenly and reliably. The make cooking a genuine pleasure!”
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Posted 4 months ago
Hi Ginger. Thank you for your feedback! We are thrilled that our cookware makes cooking more enjoyable and that you're experiencing the even heating and easy cleanup we strive for. Happy cooking!
Posted 4 months ago
“Nice pots. My wife was complaining about the weight or her well known pots and pans. The cast iron pots were just too heavy. She is very happy with the Scanpans and we have now have a collection of them”
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Posted 4 months ago
Hi Bob. Thank you for your comments. We are thrilled to hear your wife is enjoying the lighter weight of her SCANPANs and that you've added more pieces to your collection. Happy cooking!
Posted 4 months ago
SCANPAN is rated 4.7 based on 534 reviews