SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 478 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of products is amazing. I wish I discovered this company sooner. One of items (lid, sold separately) didn’t fit my pot (I measured incorrectly), so I learned that return process is a bit complicated, customer pays for the return shipping, and exchange for another size is not possible- new order should be placed instead (which means extraordinary shipping costs even for a little item as a spare lid).”

Helpful Report

Posted 2 weeks ago

Hi Nataliia. We are thrilled you love the quality of your items! We appreciate your feedback on our return and exchange policy. While we currently do not offer direct exchanges, we are always looking for ways to better serve our customers and will take your comments into consideration. Thank you for your support and for choosing our brand! Should you have additional questions, please reach out to our Customer Care team directly. You can reach them by emailing web-inquiries@scanpan.com or by calling (877) 772-5467. Our Customer Care team is available Monday – Friday, 8 am – 5 pm (PST).

Posted 2 weeks ago

“Two main reasons we tried this pan. 1) we wanted something non-toxic and non-stick and 2) something that worked better with our induction stove that what we had. Our previous pans were from a fairly well-known manufacturer of pans and the layers inside the pan would make a horrendous vibrating noise when on our induction cooktop. But that completely has gone away with the Scanpan! In our limited use of it, the non-stick coating also seems to be fantastic.”

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Posted 2 weeks ago

Hi Aleksis. We love hearing that your SCANPAN has put an end to that induction vibration. Achieving that perfect balance of non-toxic materials, non-stick, and quiet performance is exactly what we aim for. We appreciate you choosing us over your previous cookware and hope you continue to enjoy the fantastic non-stick results! Happy cooking!

Posted 2 weeks ago

“We are very happy with our pans, great for gas ranges as well.”

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Posted 2 weeks ago

Hi Kelly. Thank you for the feedback. We are thrilled to hear you are happy with your new pans! Happy cooking!

Posted 2 weeks ago

“Great pan! Perfect size. Everything cooks great. Nothing sticks.”

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Posted 2 weeks ago

Hi Michele! Thank you for your comments. We are so happy to hear that the size is perfect for your kitchen and that everything is cooking up great. There is nothing better than a truly effortless, nonstick experience. Happy cooking!

Posted 2 weeks ago

“Excellent pan. Used it several times for pancakes and saute mushrooms. Highly recommend for quality and cookablility.”

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Posted 2 weeks ago

Hi Robert. Thank you for your comments. It is wonderful to know the pan is performing well for everything from delicate pancakes to savory sautéed mushrooms. Happy cooking!

Posted 2 weeks ago

“This is a really nice non-stick pan. I have not had much success with Sanpan in the past, but if you pay attention to the heat settings, it will serve you well.”

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Posted 2 weeks ago

Hi Louis. Thank you for your comments. We are thrilled to hear that you are enjoying your new nonstick pan! We really appreciate you mentioning the heat settings, it's a tip many people overlook, but it makes all the difference for nonstick performance. Happy cooking!

Posted 2 weeks ago

“I purchased the Fusion 5 10-piece set. It is beautiful and very heavy and durable. I’m making the change from non-stick pans to stainless steel and carbon steel. I’m tired of replacing non-stick sets every few years. It is definitely a learning experience, cooking with stainless, but I’m sure it will be worth it. They clean easily which is helpful with my mistakes.”

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Posted 2 weeks ago

Hi Martina. Thank you for your comments. We are glad to hear you are enjoying the durability and the ease of cleaning as you make the switch to stainless steel cookware. Happy cooking!

Posted 2 weeks ago

“I love the small covered saucepan. Does a gre at job and so easy to clean. Yhe double spout is very helpful! I love all my Scanpans!”

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Posted 4 weeks ago

Hi Barbara. Thank you for your comments! We are so glad you are enjoying your covered saucepan and finding it easy to clean, and it’s great to know the double spout is coming in handy. Happy cooking!

Posted 3 weeks ago

“Excellent! Use every day for everything!”

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Posted 4 weeks ago

Hi Richard. Thank you for your comments. We are thrilled to hear you are enjoying your SCANPAN and using it every day! Happy cooking!

Posted 3 weeks ago

“These are the best non-stick pans and last a very long time. I just had to replace my larger one, but it lasted for years with heavy use. I have used the aluminum and stainless based ones, both are good. Aluminum is a bit less expensive. It doesn't heat up quite as fast as stainless, but I prefer the lighter weight.”

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Posted 1 month ago

Hi Susan. Thank you for your comments! We are glad your pans have held up so well and they are working great for your cooking needs. Happy coking!

Posted 1 month ago

“I love my Scan pan..Everything cooks so evenly and the pan also cleans so easily!”

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Posted 1 month ago

Hi Susan. Thank you for your comments! We are happy to hear you love cooking with SCANPAN. Happy cooking!

Posted 1 month ago

“Love it. Use it everyday.”

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Posted 1 month ago

Hi Mary. We are so happy to hear you use it every day! Happy cooking!

Posted 1 month ago

“I love my Scanpan skillet — best nonstick I’ve ever used. This is I think my third iteration, as after ten years or so the handles tend to become loose. But that’s a lifespan I can live with.”

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Posted 1 month ago

Hi Laura. Thank you for your loyalty! We are glad you have enjoyed your SCANPAN skillets over the years. Happy cooking!

Posted 1 month ago

“High quality pans! I definitely recommend.”

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Posted 1 month ago

Hi David. Thank you for your comments! We strive to be the best high quality pans on the market! Happy cooking!

Posted 1 month ago

“Amazing pans! I bought them for my daughter for Xmas and she loves them!”

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Posted 1 month ago

Hi Kim. Thank you for your comments. We are thrilled your daughter loves the pans. Happy cooking!

Posted 1 month ago

“Bought these as a gift for my parents and they love them. The heavy gauge used keeps them from heating up to quick (which is good to keep the surface coating from overheating), but once heated they transfer heat great, still respond well and are totally, 100%, nonstick. Its hard to find western-made pans at a competitive price and in my opinion these were well worth the premium.”

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Posted 1 month ago

Hi John. Thank you for your comments. We are glad to hear your parents love the pans and that they perform well and meet your expectations. Happy cooking!

Posted 1 month ago

“Great Product and I really enjoy it”

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Posted 1 month ago

Hi Duc. Thank you for your comments. Happy cooking!

Posted 1 month ago

“Well constructed cookware that does an amazing job”

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Posted 2 months ago

Hi Glenn. Thank you for your comments. Happy cooking!

Posted 1 month ago

“This purchase was #5 with Scanpan. This has a silver base with a partial glass lid and I love it. I got this to replace another large skillet, and my new Scanpan is such great quality.”

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Posted 2 months ago

Hi Cynthia. Thank you for your feedback! We’re thrilled to hear you’re enjoying your fifth SCANPAN and that the silver-based skillet with the partial glass lid is meeting your quality expectations. Happy cooking!

Posted 1 month ago

“Perfect in all matters; as, weight, cool to the touch sturdy handle, quick release of cooked foods and easy cleaning. Thank you for providing cookware for induction cooking.”

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Posted 2 months ago

Hi Boris. Thank you for your feedback! We're thrilled you’re enjoying the weight, cool-to-touch feel, sturdy handle, quick release of cooked foods, and easy cleaning. Happy cooking!

Posted 1 month ago

SCANPAN is rated 4.7 based on 478 reviews