SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 450 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bout the beautiful set of Scanpans with the glass tops. I absolutely love cooking with them. The food cooks perfectly and after dinner clean-up is easy. I am enjoying cooking more now that I have the best equipment. Thank you for a great product that is so well made!”

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Posted 1 day ago

“This is a great pan! Super easy to clean and easy to use.”

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Posted 3 days ago

Hi Mary. Thank you for your comments. We are glad you are enjoying the pan and finding it easy to clean and use! Happy cooking!

Posted 3 days ago

“I have been a big fan and user of scanpan for 15+ years, but my latest experience is questioning my loyalty to the brand. I have used scanpan fry pans almost exclusively for many years. They are well made and last a long time. I'm still using pans bought years ago. Recently I had to contact their customer service (the very first time I have ever needed to) and the representative was dismissive and almost combative about a very recent purchase and issue I encountered. The experience was so poor it has made me question whether to buy the brand again. I can tell you I will not buy direct, and instead purchase from a reputable retailer instead.”

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Posted 1 week ago

Hi Deidra. Thank you for your feedback. Our goal is always to provide clear, helpful, and courteous support, and we regret if our Customer Care team's communication came across differently. We appreciate your loyalty to SCANPAN and your detailed observations regarding the CTX coating. Your input is valuable and helps us improve both our products and the way we assist our customers. We will review this interaction internally to ensure our tone and approach reflect the level of care we strive for. Happy cooking!

Posted 4 days ago

“Scanpan products are to me the best on the market. No-stick pans are very durable and not sensitive to mild cleaning products. Teh only issue I have are the lids are not available for the ScanPan Professional series, most are out of stock. ScanPan needs to address this shortage and make these cover available again for purchase.”

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Posted 1 week ago

Hi Julian. Thank you for your comments. We’re glad you view SCANPAN as top quality and appreciate the durability. Also, our lids are designed to be interchangeable between product lines so any lid should fit the pan. Should you have additional questions, please contact our Customer Care team by emailing web-inquiries@scanpan.com or by calling, (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 4 days ago

“I love my 11" nonstick frypan with lid. It's the perfect size for me and my family when they visit. And, it is user friendly, as I can use my favorite metal spatula and nonstick tools. Cleanup is a snap. I would highly recommend this product.”

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Posted 3 weeks ago

Hi Joan. Thank you so much for your comments. We are thrilled to hear that you love your 11" fry pan with lid and that it is the perfect size for you and your family. It is great to know that it is user-friendly and makes cleanup a breeze. Happy cooking!

Posted 3 weeks ago

“great pans. well made, solid. they cook well and last long.”

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Posted 3 weeks ago

Hi Scott. Thank you for your comments. We are happy to hear that you find our pans well made, solid, and that they cook well and last long. Happy cooking!

Posted 3 weeks ago

“These pans heat evenly. Easy to clean Worth the price!!!”

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Posted 3 weeks ago

Hi Ellen. Thank you for your comments. We are happy to hear that you find our pans heat evenly and easy to clean. Happy cooking!

Posted 3 weeks ago

“I ordered this set for myself and then again for a couple for their wedding shower gift. My absolute favorite fry pans for eggs and omelettes!!!!”

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Posted 1 month ago

Hi Denise. Thank you for your comments! We are happy to hear that you love our fry pans for your eggs and omelettes. They truly are a kitchen favorite! Happy cooking!

Posted 1 month ago

“Oh my gosh, I love scan pans so much!”

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Posted 1 month ago

Hi Lyndall. Thank you for your feedback! We are absolutely delighted to hear how much you love SCANPAN. Happy cooking!

Posted 1 month ago

“SCANPAN is the BEST - can't be beat. Most important to me: it's NOT made in China!”

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Posted 1 month ago

Hi June. Thank you for your comments! We are thrilled to hear that you love SCANPAN and appreciate our commitment to quality. Happy cooking!

Posted 1 month ago

“Just a great pan which is easy to clean and hold the heat evenly and well.”

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Posted 1 month ago

Hi Danute. Thank you for your comments. We are so glad to hear that you find our pan easy to clean and that it holds heat evenly. That's exactly what we aim for! Happy cooking!

Posted 1 month ago

“Pans exceeded my expectations. Non stick works even better than the older one we have. Very stylish design.”

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Posted 1 month ago

Hi Jim. Thank you for your comments. We are thrilled to hear that our pans have exceeded your expectations and that you appreciate the stylish design and superior non-stick performance. Happy cooking!

Posted 1 month ago

“I did not truly understand the magnitude of difference a good quaility pan could make when cooking until I received the ScanpansCS+ 2-Piece Fry Pan Set - 8" & 10.25 and CLASSIC PLUS 4 QT Deep Saute Pan. These pans are gamechangers in my cooking world! Dont think I can ever go back to a non-Scanpan.”

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Posted 1 month ago

Hi Claire. Thank you for your comments! We are so happy to hear that the CS+ 2pc Fry Pan Set and CLASSIC PLUS Deep Sauté Pan have transformed your cooking experience. Once you try quality, it's tough to go back! Enjoy your culinary adventures!

Posted 1 month ago

“The 12-inch wok is great. It's truly non-stick and it retains heat really well. The only downside is that it's too small for most of my cooking needs. I'd love to see a 14-inch or bigger wok. I had a 14-inch scanpan wok for years but the surface had really worn out. Unfortunately, Scanpan doesn't seem to offer a 14-inch or bigger option any more. What a pity!”

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Posted 1 month ago

Hi Baotong. Thank you for your feedback. We are delighted to hear that you love the non-stick performance and heat retention of the 12" Wok. Happy cooking!

Posted 1 month ago

“Best nonstick pans I have ever used. Highly recomend.”

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Posted 1 month ago

Hi Jeffery. Thank you for your comments! We are thrilled to hear that you find our pans to be the best nonstick option out there. Happy cooking!

Posted 1 month ago

“Pan came with a detachabe handle the had a slight wiggle, it was lose. Why put a plastic handle on a fry pan that you need to remove before the pan is placed in the oven? Over engineered....”

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Posted 1 month ago

Hi William. Thank you for your feedback! Our intention was to create a versatile and space-saving design, but we understand. Your feedback is valuable and will be taken into consideration as we strive to improve our products. Please feel free to reach out to our Customer Care team with any further questions.

Posted 1 month ago

“Great pan! Nice weight, non stick works great We have been using a pan for the last 15 years. Just bought some more”

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Posted 1 month ago

Hi Zahid. Thank you for your feedback! Here’s to many more delicious meals with your new pans! Happy cooking!

Posted 1 month ago

“The best pans we have ever had. Easy to clean and safe unlike so many other options on the market.”

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Posted 1 month ago

Hi Melissa. Thank you for your comments. We are happy to hear that your find our pans easy to clean and safe to use! Happy cooking!

Posted 1 month ago

“We really like the CTX line for no-stick without Teflon or PFAS. Finally had to replace a fry pan and sauce pan after about 20 years of excellent service. Caught a great sale, and are enjoying the new items very much.”

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Posted 1 month ago

Hi Bruce. Thank you for your comments. We are delighted to hear that you are enjoying the CTX line and appreciate its no-stick benefits. Here’s to many more years of excellent cooking with your new pans!

Posted 1 month ago

“I love Scanpan CS+ pans. I replaced my old Scanpan 11" fry pan and the new one has the same high quality construction that the old one had. Foods release easily and I simply use the soft side of a sponge for cleaning. Highly recommend!”

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Posted 1 month ago

Hi Lien. Thank you for your comments. We are thrilled to hear that you love your new CS+ fry pan and that it maintains the high quality you expect. Enjoy!

Posted 1 month ago

SCANPAN is rated 4.7 based on 450 reviews