SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.66

4.7 Rating 534 Reviews

90 %

of reviewers recommend SCANPAN

4.7

Based on 534 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone

SCANPAN 5 star review on 12th March 2026

Anonymous

Anonymous // 01/01/2019

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“I love my Scanpans! You have taught me to wash them while they are still hot which works like a charm. I recommend them to all my friends. Thank you for what you do.”

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Posted 4 days ago

Hi Carol. Thank you so much for taking the time to share your love for Scanpan! We are thrilled to hear that the hot-wash cleaning trick is working like a charm for you. Your recommendations to friends mean the world to us. Happy cooking!

Posted 4 days ago

“This is my third Scan Pan, second 12.5 one. I use this pan at least once per day every day. It is truly non stick and easy to clean. When this one is hailed out, I will order another one just like it.”

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Posted 1 week ago

Hi Leah. Wow, your third Scanpan! Thank you so much for your loyalty and for making our 12.5" pan a part of your daily routine. We love hearing how reliable the non-stick coating and cleanup have been for you. When you're finally ready for the next one, we'll be right here waiting!

Posted 4 days ago

“Everything I hoped it would be! Non stick stainless cookware and roasting pans are all amazing! I will never have to replace these, I’m sure!”

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Posted 2 weeks ago

Hi Patricia. Thank you for your comments! We are thrilled that your non-stick stainless cookware and roasting pans are everything you hoped they would be. We design them for premium, lasting performance, so we love hearing your confidence that they will stand the test of time! Happy cooking!

Posted 4 days ago

“It’s an excellent pan. I cook my entire breakfast at once. I’ll start with hash potatoes then add breakfast protein— then last I’ll put my eggs in for last few minutes.”

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Posted 3 weeks ago

Hi Terry. Thank you for your comments! It sounds like you have your breakfast routine down to a T, and we love hearing how perfectly the pan handles the hash browns, protein, and eggs all at once. Happy cooking!

Posted 2 weeks ago

“My sauces just got saucier! My stove top is happier now that everything stays in the pan! It makes my wooden spoons look woodier! Go ahead, buy one...I dare ya!”

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Posted 3 weeks ago

Hi Alan. Thank you for your comments. We love that your sauces are saucier! Thanks for being part of the SCANPAN family and happy cooking!

Posted 3 weeks ago

“I trust SCANPAN products. I'm coming back from purchasing nearly all the Our Place pruducts. What can I say? I've tried so many and yours is the one I'm using now. Thank you.”

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Posted 3 weeks ago

Hi Junko. Thank you so much for choosing us over the competition and trusting our brand! It is an honor to have a permanent spot in your kitchen! Happy cooking for years to come!

Posted 3 weeks ago

“Scanpan has and always has had the best customer service I have ever experienced. In an age where most companies ignore it, fake it or AI it this is a rare treat not to go unrecognized.”

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Posted 1 month ago

Hi Carl. Thank you for your feedback. We are so incredibly proud to hear this, as we truly pride ourselves on providing real, human customer service. Your recognition will be forwarded over to our Customer Care team. Thank you!

Posted 1 month ago

“We love heating up leftovers in the 8 or ten inch size pans with the glass lid. We can see when the food gets hot. Adding a splash of water before the food steams the food making it tender and moist. Sometimes I add a little olive oil, too. They are a breeze to clean up. I usually hand wash them, but occasionally I put them in the dishwasher and they still look brand new. Thanks for this great product!”

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Posted 1 month ago

Hi Amanda. Thank you for your comments and we love your tip about adding a splash of water to steam your leftovers! It is wonderful to hear that your pans still look brand new and are so easy to clean. Happy cooking!

Posted 1 month ago

“Not very helpful. I signed up for the 15%, and they did not apply it. I emailed them and they said I have a code...I do not nor did I receive one”

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Posted 1 month ago

“I like the Scanpan skillet. It’s very durable and perfect size for my needs. I have an induction cooktop and have several Scanpan products.”

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Posted 1 month ago

Hi Diane. Thank you for your comments. It truly means a lot to know that SCANPAN has earned a place in your kitchen. We’re so grateful for your continued support and hope your cookware brings you many years of happy cooking!

Posted 1 month ago

“Found my fav! I was looking for a skillet without interior rivots. Scanpan delivered. I am a happy first time customer who will gladly recommend this pan to others. Heats uniformly, clean up is a breeze. Many thanks! Beth North Carolina age 63”

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Posted 1 month ago

Hi Beth. Thank you for your comments. We’re delighted to hear you found your new favorite skillet. It’s wonderful to know you’re loving the even heating, easy cleanup, and rivet-free design. Happy cooking!

Posted 1 month ago

“So far so good, only had the opportunity to use a couple of times, especially for omlets, no stick no muss!”

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Posted 2 months ago

Hi Stephen. Thank you for your comments! We are happy to hear you are using the pan for omelettes! They must be delicious! Happy cooking!

Posted 2 months ago

“8" classic Makes the perfect french omlet”

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Posted 2 months ago

Hi Jared. Thank you for your comments. We’re glad the 8" Fry Pan helps you make the perfect French omelet. Happy cooking!

Posted 2 months ago

“I didn't even get to use it and I've gotten sooo many ads and follow-up messages. I've already asked you to stop writing me...I'll ignore anything else you send me. Or I'll put in a g-d-awful review.”

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Posted 2 months ago

“The product is awesome. I think customer service could use some improvement. I never received a response to my original inquiry through the website even though I received an email saying they would contact me. I did get an email every time my order was cancelled. I feel there could be better communication regarding products that are sold out and my never come back in stock.”

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Posted 2 months ago

Hi Donna. Thanks for sharing your thoughts. We’re glad you love the product, and I’m sorry to hear about the delay in replying to your inquiry and the stock-notification experience. After checking with our Customer Care team, they did not receive an email of your original inquiry through the website. If you’d like to follow up on your original inquiry, you can contact our Customer Care team for further assistance. You can reach them by emailing web-inquiries@scanpan.com or by calling (877) 772-5467. Our Customer Care team is available Monday-Friday, 8AM-5PM (PST).

Posted 2 months ago

“I just received my new fry pan, I love it. This the third pan, one I still have. One I just had to replace, after having it for several years. It had started to stick.”

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Posted 2 months ago

Hi Linda. Thank you for your comments. We are thrilled to hear that you love your new fry pan! While we are sad to hear your previous pan started to stick, we are glad it gave you great years of reliable cooking before it was time for a replacement. If you ever want to try restoring a SCANPAN, sticking is usually just caused by a buildup of food and oil residue over time. We actually have an easy, step-by-step baking soda cleaning guide on our website that can help restore the nonstick surface. You can find the instructions under the question "What do I do if my pan has started to stick?" on our FAQ Page (https://www.scanpan.com/faq). Should you have additional questions, please contact our Customer Care team by emailing scanpanwarranty@scanpan.com or by calling, (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 2 months ago

“Just bought a small saucepan to add to my collection of frying pans. Great products to cook with and cleanup is a breeze. Nothing sticks, including eggs. The glass lids, purchased separately for the pans, also great. The metal lid that came with the saucepan, not so much. Overall a good investment!”

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Posted 3 months ago

Hi Glenn. Thank you for your comments. We are glad you are enjoying your cookware and that cleanup has been a breeze. We appreciate your feedback about the metal lid and will share it with our team.

Posted 3 months ago

“I ordered a 2 fry pan (10.25" and 12.25") collection. After receiving the pans I used the 12.25" pan once. Upon cleaning it I noticed the pan was not round and had a flat spot (about 2"). I contacted ScanPan customer service and spoke to Oralia. She immediately offered me a 15% discount. I told her I would rather return it. She said she would sent me an e-mail link in 30 minutes or less for me to send photos. I never received the link. I then inspected the other pan (10.25") and found the same condition. After 3 days I called back and spoke to Tiara. She sent the link and I sent photos. She replied to my e-mail that I could return the 10.25" pan but not the 12.25" pan because it had been used. She asked for photos of the bottom of the 10.25" pan and and she would send a return authorization. This is ridiculous. I have purchased many pieces of cookware from ScanPan over the years. I cannot believe they will not exchange defective cookware.”

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Posted 3 months ago

Hi Richard. Thank you for your feedback. It seems our Customer Care team initially offered to exchange the 10.25" pan because it was reported as unused and advised that we would cover the return shipping. However, after reviewing the additional photos, our team determined that both pans showed signs of use. In accordance with our return policy, we are unable to accept or exchange used cookware, and this policy is applied consistently without exception. Should you have additional questions, please contact our Customer Care team by emailing them at web-inquiries@scanpan.com or by calling (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 3 months ago

“This is my second Scanpan and they are the best. I have tried other skillets and they do not compare. This is the best nonstick pan by far!”

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Posted 3 months ago

Hi Pat. Thank you for your comments. We're honored that you chose SCANPAN again and are glad it continues to be your favorite nonstick cookware. Happy cooking!

Posted 3 months ago

“About 15 years ago, I splurged and bought a Scanpan set. Recently I needed a new 10" saute pan, having worn out and replaced several from other brands. Suddenly I looked at the pans in my cupboard and realized that all the original Scanpan items are still going strong after all these years. So I went ahead and ordered the 10" saute pan and couldn't be happier. Great size and shape and I know it will last forever!”

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Posted 3 months ago

Hi Stacy. Thank you for your comments. We are delighted to hear the SCANPAN set has stood the test of time and that the 10" sauté pan is a great fit for you. Happy cooking!

Posted 3 months ago

SCANPAN is rated 4.7 based on 534 reviews