SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 478 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Product and I really enjoy it”

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Posted 1 month ago

Hi Duc. Thank you for your comments. Happy cooking!

Posted 1 month ago

“Well constructed cookware that does an amazing job”

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Posted 2 months ago

Hi Glenn. Thank you for your comments. Happy cooking!

Posted 1 month ago

“This purchase was #5 with Scanpan. This has a silver base with a partial glass lid and I love it. I got this to replace another large skillet, and my new Scanpan is such great quality.”

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Posted 2 months ago

Hi Cynthia. Thank you for your feedback! We’re thrilled to hear you’re enjoying your fifth SCANPAN and that the silver-based skillet with the partial glass lid is meeting your quality expectations. Happy cooking!

Posted 1 month ago

“Perfect in all matters; as, weight, cool to the touch sturdy handle, quick release of cooked foods and easy cleaning. Thank you for providing cookware for induction cooking.”

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Posted 2 months ago

Hi Boris. Thank you for your feedback! We're thrilled you’re enjoying the weight, cool-to-touch feel, sturdy handle, quick release of cooked foods, and easy cleaning. Happy cooking!

Posted 1 month ago

“My wife uses and loves her SCANPAN. She is a great cook and the pan is her favorite cooking tool. Nothing last forever so it was time to replace. Ordered the Stainless pan this time. It's already being used daily with great results! She loves it even more that the previous aluminum pan! Everyone is happy and everything is good! SCANPAN is fully recommended!”

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Posted 2 months ago

Hi Rick. Thank you for your feedback! We're thrilled the Stainless pan is a hit and that your wife loves it! Happy cooking!

Posted 2 months ago

“OMG of all the scan pans we have purchased over the years, this is THE best. Every order will be in the CX line from now on! This pan is amazing. AND that it can be cleaned in the diswasher is even more amazing. LOVE this pan!”

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Posted 2 months ago

Hi Elizabeth. Thank you for your feedback! We're thrilled you love the SCANPAN and that it makes cleaning easy. Happy cooking!

Posted 2 months ago

“Good stuff”

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Posted 2 months ago

Hi William. Thank you for your feedback! Happy cooking!

Posted 2 months ago

“I am still waiting for a refund on a lid that I had to return. I got the Refund Authorization and confirmation from the USPS that it was delivered . However no refund yet.”

Helpful Report

Posted 2 months ago

Hi Mary. It seems our Customer Care team issued a refund last week on Wednesday, 12/03/2025. If you have additional questions, please reach out to our Customer Care team. You can reach them by calling (877) 772-5467 or by emailing web-inquiries@scanpan.com. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 2 months ago

“I bout the beautiful set of Scanpans with the glass tops. I absolutely love cooking with them. The food cooks perfectly and after dinner clean-up is easy. I am enjoying cooking more now that I have the best equipment. Thank you for a great product that is so well made!”

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Posted 3 months ago

Hi Tracy. Thank you for your comments. We are thrilled you love the SCANPAN set and that cooking is enjoyable and cleanup is easy. Happy cooking!

Posted 2 months ago

“This is a great pan! Super easy to clean and easy to use.”

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Posted 3 months ago

Hi Mary. Thank you for your comments. We are glad you are enjoying the pan and finding it easy to clean and use! Happy cooking!

Posted 3 months ago

“I have been a big fan and user of scanpan for 15+ years, but my latest experience is questioning my loyalty to the brand. I have used scanpan fry pans almost exclusively for many years. They are well made and last a long time. I'm still using pans bought years ago. Recently I had to contact their customer service (the very first time I have ever needed to) and the representative was dismissive and almost combative about a very recent purchase and issue I encountered. The experience was so poor it has made me question whether to buy the brand again. I can tell you I will not buy direct, and instead purchase from a reputable retailer instead.”

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Posted 3 months ago

Hi Deidra. Thank you for your feedback. Our goal is always to provide clear, helpful, and courteous support, and we regret if our Customer Care team's communication came across differently. We appreciate your loyalty to SCANPAN and your detailed observations regarding the CTX coating. Your input is valuable and helps us improve both our products and the way we assist our customers. We will review this interaction internally to ensure our tone and approach reflect the level of care we strive for. Happy cooking!

Posted 3 months ago

“Scanpan products are to me the best on the market. No-stick pans are very durable and not sensitive to mild cleaning products. Teh only issue I have are the lids are not available for the ScanPan Professional series, most are out of stock. ScanPan needs to address this shortage and make these cover available again for purchase.”

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Posted 3 months ago

Hi Julian. Thank you for your comments. We’re glad you view SCANPAN as top quality and appreciate the durability. Also, our lids are designed to be interchangeable between product lines so any lid should fit the pan. Should you have additional questions, please contact our Customer Care team by emailing web-inquiries@scanpan.com or by calling, (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 3 months ago

“I love my 11" nonstick frypan with lid. It's the perfect size for me and my family when they visit. And, it is user friendly, as I can use my favorite metal spatula and nonstick tools. Cleanup is a snap. I would highly recommend this product.”

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Posted 3 months ago

Hi Joan. Thank you so much for your comments. We are thrilled to hear that you love your 11" fry pan with lid and that it is the perfect size for you and your family. It is great to know that it is user-friendly and makes cleanup a breeze. Happy cooking!

Posted 3 months ago

“great pans. well made, solid. they cook well and last long.”

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Posted 3 months ago

Hi Scott. Thank you for your comments. We are happy to hear that you find our pans well made, solid, and that they cook well and last long. Happy cooking!

Posted 3 months ago

“These pans heat evenly. Easy to clean Worth the price!!!”

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Posted 3 months ago

Hi Ellen. Thank you for your comments. We are happy to hear that you find our pans heat evenly and easy to clean. Happy cooking!

Posted 3 months ago

“I ordered this set for myself and then again for a couple for their wedding shower gift. My absolute favorite fry pans for eggs and omelettes!!!!”

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Posted 3 months ago

Hi Denise. Thank you for your comments! We are happy to hear that you love our fry pans for your eggs and omelettes. They truly are a kitchen favorite! Happy cooking!

Posted 3 months ago

“Oh my gosh, I love scan pans so much!”

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Posted 3 months ago

Hi Lyndall. Thank you for your feedback! We are absolutely delighted to hear how much you love SCANPAN. Happy cooking!

Posted 3 months ago

“SCANPAN is the BEST - can't be beat. Most important to me: it's NOT made in China!”

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Posted 4 months ago

Hi June. Thank you for your comments! We are thrilled to hear that you love SCANPAN and appreciate our commitment to quality. Happy cooking!

Posted 3 months ago

“Just a great pan which is easy to clean and hold the heat evenly and well.”

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Posted 4 months ago

Hi Danute. Thank you for your comments. We are so glad to hear that you find our pan easy to clean and that it holds heat evenly. That's exactly what we aim for! Happy cooking!

Posted 4 months ago

“Pans exceeded my expectations. Non stick works even better than the older one we have. Very stylish design.”

Helpful Report

Posted 4 months ago

Hi Jim. Thank you for your comments. We are thrilled to hear that our pans have exceeded your expectations and that you appreciate the stylish design and superior non-stick performance. Happy cooking!

Posted 4 months ago

SCANPAN is rated 4.7 based on 478 reviews