SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 393 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 393 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this pan and decided to return for credit without using it. The pan has now been returned and it has been in their hands for 8 working days without a credit to my account. You will have to pay for any return of their cookware.”

Helpful Report

Posted 4 months ago

Hi Peter. It seems our Customer Care team issued a refund. Should you have additional questions, please contact our Customer Care team by calling (877) 772-5467. Our team is available Monday – Friday, 8am – 5pm (PST).

Posted 4 months ago

“Scanpan products are great. Difficulty I had was when I called to request cancellation of an item, the very nice person said she would cancel it but it was sent anyway. I received a shipping label, but it would have been so much easier to have had the item cancelled when I was told it as cancelled.”

Helpful Report

Posted 4 months ago

“Tried many different non-stick pans. This is it. Best I have found.”

Helpful Report

Posted 4 months ago

Hi Peter. Thank you for your comments. Happy cooking!

Posted 4 months ago

“Love ❤️ Love! VERY well made. The pan is flawless and appears to have the potential to out last me! I'm convinced!”

Helpful Report

Posted 4 months ago

Hi Lisa. Thank you for your comments. Happy cooking!

Posted 4 months ago

“I just got my 10 piece set and so far i like them. The handles do get HOT though. SCANPAN should have custom made hotpads that fit over their handles.”

Helpful Report

Posted 4 months ago

Hi Theodore. Thank you for your feedback.

Posted 4 months ago

“Love the Classic Roasting pans. I have them in three sizes: small, medium, and large. They cook like a dream, are easy to clean, and they look nice enough to go from oven to table.”

Helpful Report

Posted 4 months ago

Hi Sandra. Thank you for your comments. Happy cooking!

Posted 4 months ago

“I bought two saucepans and they are great but the handle on both lids came off. I went into Sur la Table and purchased two new lids because I didn't feel like sending you a picture of the lids and a hassle to send the lids back into you 1”

Helpful Report

Posted 4 months ago

“We found out about scan pan in cooking class . Now ,pm and I are collecting them”

Helpful Report

Posted 4 months ago

Hi Sheryl. Thank you for your comments. Happy cooking!

Posted 4 months ago

“I have been a scanpan user for many years now. The best nonstick pans bar none. I am so thankful you have fry pans, sauce pans woks, and more that work with all ranges. It's just a joy to make a sunny side up egg in my 8" fry pan without needing any butter. The scanpan cs+ is my favorite collection. Also cleanup is just so easy.”

Helpful Report

Posted 4 months ago

Hi Jane. Thank you for your comments. Happy cooking!

Posted 4 months ago

“So far so good. I will test the pan vigorously throughout for the holidays and will see how it stands my cooking. But I am expecting the best from this pan”

Helpful Report

Posted 5 months ago

Hi Gil. Thank you for your comments. Happy cooking!

Posted 5 months ago

“Received a roasting pan last Christmas and I absolutely love it. I cooks evenly and is a breeze to clean.”

Helpful Report

Posted 5 months ago

Hi Martha. Thank you for your comments. Happy cooking!

Posted 5 months ago

“Despite ordering this online without feeling the pan, I crossed my fingers I’d made a good choice. I wanted a larger Scanpan to add to my collection. I’m extremely satisfied with my choice! I absolutely love my new Scanpan!! Thank you!!!”

Helpful Report

Posted 5 months ago

Hi Michelle. Thank you for your comments. Happy cooking!

Posted 5 months ago

“I had a disappointing experience with customer service. The non-stick wok I purchased looks more like cast iron, which wasn't what I expected. I tried to return it, but the return conditions were unreasonable, leaving me stuck with woks that don’t meet my needs.”

Helpful Report

Posted 5 months ago

Hi Sreelatha. Thank you for your feedback.

Posted 5 months ago

“After receiving a two pan set as a gift, I loved how easy they are to use! They don't have the nonstick surface that chips or wears off. And when we cook, it gets scrapped off. These we could mix our eggs and not have a problem. And our friend has had them for 5 years without a scratch. So, we dove in and bought the larger pan, and another set for our cabin. All my old pans are all donated.”

Helpful Report

Posted 5 months ago

Hi Darcy. Thank you for your comments. Happy cooking!

Posted 5 months ago

“Love my new scanpans! They work as advertised. Fabulous with eggs. Looking forward to many years of non-stick cooking!”

Helpful Report

Posted 6 months ago

Hi B. Thank you for your comments! Happy cooking!

Posted 6 months ago

“My favorite pans ever!!! Just added to my collection.”

Helpful Report

Posted 6 months ago

Hi Diane. Thank you for your comments. Happy cooking!

Posted 6 months ago

“So far so amazing! I am very particular about my pans, and I have been very impressed with these!”

Helpful Report

Posted 6 months ago

Hi Sara. Thank you for your comments. Happy cooking!

Posted 6 months ago

“SCANPAN's major problem is not fit with other standard US sizes of pans even though the material quality is pretty good. If it makes fittable, the profit will be double. It is only for Scanpan users.”

Helpful Report

Posted 6 months ago

Hi Jae. Thank you for your feedback.

Posted 6 months ago

“5 stars so far. Bought first two a yr ago for camping since all they need is a wipe to clean. Light yrs from Lodge cast iron or Misen carbon steel due to no conditioning, same performance, and simple cleanup. They look brand new, so brought them in to the house and completed a TechnIQ set a month ago. Perfect so far, but my criteria is 4-5 yrs from now. Let you know.”

Helpful Report

Posted 6 months ago

Hi Kenneth. Thank you for your comments. Happy cooking!

Posted 6 months ago

“My 8" Pro S+ Scanpan is the best non-stick surface I've ever cooked on. I can tell this thing is going to last me a very long time. My only complaint is that the weight of the handle makes it quite easy for the pan to tip back if it's empty and it's not completely centered on the burner.”

Helpful Report

Posted 6 months ago

Hi Dillon. Thank you for your feedback.

Posted 6 months ago

SCANPAN is rated 4.7 based on 393 reviews