SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.68

4.7 Rating 437 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 437 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

SCANPAN 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so pleased with this pan! Next time I need a new pan I will be back!”

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Posted 6 months ago

Hi Jenny. Thank you for your comments!

Posted 6 months ago

“The SCANPAN PRODUCTS are excellent kitchen tools! Some of the best out there. The reason for the 4 stars is for their customer service. The reason I finally broke down and bought this set is because they sent me a 15% off coupon and free shipping. After putting it in my cart and paying I noticed they did not take off the 15%. I contacted customer service 3 times. Each time I was told they would refund the 15% off back to my credit card. THAT NEVER HAPPENED. I am very disappointed in the service (or lack of service) I received.”

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Posted 6 months ago

Hi Cathy. It seems our Customer Care team assisted on refunding the discount amount. Should you have additional questions, please reach out to our Customer Care team directly. You can reach them by emailing web-inquiries@scanpan.com or you can call (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 6 months ago

“I was very satisfied with the customer service I received!”

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Posted 7 months ago

Hi Arianne. Thank you for your feedback.

Posted 7 months ago

“Best, best, best, pot Easily cleaned no sticking.”

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Posted 7 months ago

Hi Catherine. Thank you for your comments. Happy cooking!

Posted 7 months ago

“Best cookware ever!!”

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Posted 7 months ago

Hi Rosemarie, thank you for your comments! We are so glad to hear you love the cookware!

Posted 7 months ago

“Had a scan pan griddle for several years and love it. Decided to get the pot set and they are great as well. Had for a month and they cook well and clean easily”

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Posted 7 months ago

Hi Richard. Thank you for your comments. Happy cooking!

Posted 7 months ago

“Easy to cook in and easier to clean. Liked the medium size so much I bought the 8" too. The only pans I use now. Highly recommend.”

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Posted 7 months ago

Hi Hasmig. Thank you for your comments! We are so glad to hear you are enjoying your pans and that they’ve become your go-to!

Posted 7 months ago

“We do like the pots and pans. Everything seems to cook better - more evenly and maybe faster. I was disappointed when the first time I used the smaller pot there were scratches in the bottom. I had read that the cookware is ok to use metal utensils. But now I would only use non metal ones.”

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Posted 7 months ago

Hi Wanda. Thank you for your comments! We are glad to hear you are enjoying the cookware. Please note that scratches can occur with any utensils, even metal ones, but using non-metal utensils can help minimize them. Should you have additional questions, please contact our Customer Care team directly. You can reach them by emailing web-inquiries@scanpan.com or by calling (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 7 months ago

“Best pans i have ever purchased by far, and we have tried all of the premium brands, every one of them and none of them are even close.”

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Posted 7 months ago

Hi Richard. Thank you for your comments! Happy cooking!

Posted 7 months ago

“For my b-day, I bought the Classic 11 pc. cookware set to upgrade my dated pots & pans. I got my first scanpan in the early 2000's and still have 1 pot & 3 frying pans that are usable & going to our son. If I am getting 15 - 20 years out of some cookware, then I am pretty pleased. The new cookware is awesome and am so pleased with the purchase. You have to be good to them...no scrubbies, no dishwasher. If you do, you will be rewarded with some pretty impressive pans, e.g. cooking scrabbled eggs, making big batches of sauce, etc. You have made this home cook smile when reaching for one of the new pots or pans. Thanks!”

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Posted 7 months ago

Hi Pamela! Thank you for your comments. We are so glad to hear you are enjoying your new cookware and that it’s living up to the quality you’ve come to expect from SCANPAN!

Posted 7 months ago

“I love this pan! Two of my friends said I HAD to have it and they were right! I use it several times per week and it is so versitile and I can fry or bake food in it. I love the nonstick aspect and the size makes it soo easy to use for larger portion meals. 10/10 recommend!”

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Posted 8 months ago

Hi Jessica. Thank you for your comments. Happy cooking!

Posted 8 months ago

“The knives are wonderful. Slicing and dicing is almost done for you it's so easy. Lightweight and easy to handle. Sharpness is spectacular.”

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Posted 8 months ago

Hi John. Thank you for your comments. Happy cooking!

Posted 8 months ago

“This is my favorite pan, the one I automatically grab for 75 percent of my cooking needs. It heats up well, cooks evenly, cleans up beautifully and is pretty to look at. Very happy with the purchase.”

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Posted 8 months ago

Hi Lynn. Thank you for your comments. Happy cooking!

Posted 8 months ago

“I love my Scanpans! They perform great every time!”

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Posted 8 months ago

Hi Johnelle. Thank you for your comments. Happy cooking!

Posted 8 months ago

“Excellent cooking/kitchen products. Excellance in every way. Plus the Warranty is fantasiix. Just remember to folllow the instructions about never overheating the Scan-Pan non-stick products and you will be set for a very long and rewarding cooking experience.”

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Posted 8 months ago

Hi Grady. Thank you for your feedback!

Posted 8 months ago

“Purchased 12" fry pan. This is my third scanpan. Love it! I probably cook with Scanpan 4 to 5 times per week. Easy clean up.”

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Posted 8 months ago

Hi Terri. Thank you for your comments. Happy cooking!

Posted 8 months ago

“I love all my SCANPAN. I have at least 6 different sizes and shapes of frying pans or woks. Easy to use and a breeze to clean. Even cooing all the time. Highly recommend….”

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Posted 8 months ago

Hi Karen. Thank you for your comments. Happy cooking!

Posted 8 months ago

“I love my new pans! Very well constructed and are fabulous to cook with. A tad bit heavy but worht it because they will never wear out. So happy with my purchase - I bought a set plus some knives (which are also great). No regreats!”

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Posted 8 months ago

Hi Polly. Thank you for your comments! Enjoy!

Posted 8 months ago

“The pan was dented and I could not return it because it was on sale.”

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Posted 8 months ago

Hi Gina. If the pan arrived dented, the pan can be exchanged. We do not see that you contacted our Customer Care team. Please reach out to our Customer Care team for a replacement. Please contact our Customer Care team by emailing web-inquiries@scanpan.com or by calling the toll-free number, (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 8 months ago

“Scanpan promptly replaced a pan that had degraded coating. The process was easy and efficient. Clearly, it is a company that stands by its products.”

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Posted 8 months ago

Hi Aleksei. Thank you for your feedback!

Posted 8 months ago

SCANPAN is rated 4.7 based on 437 reviews