ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive from across the globe-Amanda fast-tracked my order once she learned it was a pressie for my hubby, even though I hadn't ordered in a timely fashion!”

Helpful Report

Posted 9 years ago

“The ornaments in both of my clan tartans are wonderful. Even better than I imagined that they would be. My Aunt will be thrilled to receive hers on Mothers Day. Many thanks for supplying a unique and great way to celebrate our Scottish heritage! Kathryn Lawrence San Jose, CA”

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Posted 9 years ago

“GOOD QUALITY AND DELIVERY. I WOULD ORDER AGAIN FROM SCOTCLANS IN THE FUTURE”

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Posted 9 years ago

“Fast International Delivery. Gorgeous craftsmanship. Made the perfect gift for my Father-in-law, the man who has everything.”

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Posted 9 years ago

“ScotClan enabled us to give our Wedding the Scottish touch we desired. It is a beautiful way to welcome the bride i.e my wife to our Scottish heritage. We thank you for the service provided and we would definitely recommend your products.”

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Posted 9 years ago

“Fabulous work. Its a gift for my mom and I'm pretty sure she'll love it.”

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Posted 9 years ago

“Placing orders internationally you are always a little worried, my order came in faster than if i ordered it in the US and the company couldn't have been more helpful since with adding on to my order, I will, and currently in the process or ordering again from them. Highly recommend. Also the product was exactly what I was expecting”

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Posted 9 years ago

“Wonderful products, carefully packaged.”

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Posted 9 years ago

“ScotClans has been a wonderful resource for products and clan information/history. Thank you!”

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Posted 9 years ago

“The service was timely, and seamless. Product was received and exceeded my expectations. I will be ordering from them again.”

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Posted 9 years ago

“The products I ordered (whisky glasses and clan crest mounted on tartan) are beautiful and exceeded expectations. The glasses are beautifully etched with the Clan crest. Ordering was easy and I received my purchases in Canada in 3 weeks with no problem and minimal duty to pay. ScotClans offered a great selection and good value for the price. I am very pleased and highly recommend the company.”

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Posted 9 years ago

“My order was easy, prompt and just what I expected. Great service!”

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Posted 9 years ago

“The tie and scarf are beautiful and made very well. The only thing to note is they are both very short for a tall man like myself. This is no fault of ScotClans as they clearly give the length of both, I just don't wear a tie often enough to think of the length. That being said I am pleased with my items and the company. There shipping was fast and very reasonable and communication was great.”

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Posted 9 years ago

“Orders are promptly handled, the quality of the products are of a high standard, goods come well packaged.”

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Posted 9 years ago

“Very helpful and nice oand fast delivery of my item.”

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Posted 9 years ago

“Exactly described excellent work, quick shipping. Two thumbs up”

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Posted 9 years ago

“Lovely products and great customer service when I was getting a little nervous about the delivery date. I would heartily recommend them!”

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Posted 9 years ago

“Thw bow tie had the perfect clan designation and the sizing was perfect. Thanks!”

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Posted 9 years ago

“Everything worked out fantastic. I was pleasantly surprised how quickly my phone cover arrived and it's beautiful. Thank you.”

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Posted 9 years ago

“Great communication, the items shipped quick - even to the US. Will happily do business here again.”

Helpful Report

Posted 9 years ago

ScotClans is rated 4.7 based on 3,924 reviews