ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was sent promptly without mistake. Communications with customer service has been excellent with past orders as well.”

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Posted 8 years ago

“Product excellent and very helpful phone conversations when product was delayed...a really personal service and much appreciated.”

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Posted 8 years ago

“they were very helpful and delivered in the time scale they gave me, tote bag was of good quality and would buy from scotclans again.”

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Posted 8 years ago

“My latest order has not arrived but other orders that I have placed have arrived and I have been very pleased with them.”

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Posted 8 years ago

“Was able to order Morrison clan items for my husband. Unfortunately, despite placing my order in early December, I didn't receive the shipment until after Christmas and he had to be content with pictures. Some information on shipping options/timing would be much appreciated next time around.”

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Posted 8 years ago

“My husband loves his Clan scarf. Beautiful fabric and craftsmanship.”

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Posted 8 years ago

“Great item in great time”

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Posted 8 years ago

“The quality of the item is superb, most important, arrived in time for Christmas! Many thanks J B G”

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Posted 8 years ago

“I can't say enough about ScotClans.....they were terrific. Although we're a "POND" away, they were fast with their delivery to the states, and delivered in plenty of time for Christmas on such a short notice. My wife loved her poncho! The quality and workmanship was beautiful. I definitely recommend ScotsClans. Thank you ScotClans.......”

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Posted 8 years ago

“The item was for my grandmother who was born and raised in Glasgow. She absolutely loved the necklace and has been wearing it every since. The items that ScotClans has available are great for gifts and home decor. They have everything!”

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Posted 8 years ago

“Great products, wonderful people”

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Posted 8 years ago

“Great quality, as ordered, and in time for Christmas!”

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Posted 8 years ago

“prompt efficient service. Kept me informed of anticipated delivery date.”

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Posted 8 years ago

“all I can say is they went out of their way to help us.fantastic people.great to do deal with,will use again if needed.”

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Posted 8 years ago

“I received my present just in time for the holidays.”

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Posted 8 years ago

“Seeing our Grandson with his Tam on his head”

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Posted 8 years ago

“I have ordered many items from ScotClans in the past few years and have never been disappointed. The items have always been beautifully made and of good quality. Considering I live in Canada, I am always pleasantly surprised with the speed in which my orders arrive. I love surprising my family members with clan gifts. They think I am brilliant finding all of the wonderful products I find to gift them.”

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Posted 8 years ago

“I love the Pewter Scottish Clan badge for Royal Stewart! Now that we did out ancestry dnd and know we are related to Princess Mary Stewart, we are proud to wear the badge!”

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Posted 8 years ago

“very pleased with our order ,efficient service and delivered quickly . many thanks”

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Posted 8 years ago

“Great! The best!”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews