ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

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Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived sooner than expected. The Sinclair Tie and Clasp is Greg’s Engagement Gift to wear at our Wedding.”

Helpful Report

Posted 7 years ago

“Great procuct, great experience. Quick and on top of things. I would shop here again! Thank you!”

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Posted 7 years ago

“I bought a mouse pad and coaster of the MacKay clan recently. The merchandise came from Scotland in a reasonable amount of time and I am quite pleased with the products. I very well may do business with ScotClans again.”

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Posted 7 years ago

“I was very pleased with the products I purchased. The items were a gift for a baby.”

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Posted 7 years ago

“I am very happy with the two tie and scarf sets I recently purchased. Shipping was so fast I couldn't believe it......4 days from Scotland to Maryland!”

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Posted 7 years ago

“Very pleased with quality of the products I ordered, also fairly prized. Had to wait a little while, but got a very nice response when asking if everything was ok. All in all, I'm very happy, and will not hesitate to make a new order next tine I see something I cannot live without.”

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Posted 7 years ago

“I made my order from Australia by phone and found the lady who answered to be friendly and helpful. My order arrived in good time for the Clan Ball. How I could have been a Scot who did not own any tartan I do not know - but I now have a very fine MacKenzie tartan shawl!”

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Posted 7 years ago

“I found your products to be of superior quality and fast shipping even across the pond.”

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Posted 7 years ago

“Easy and professional to work with. Merchandise always as described and good quality. Used them twice, always satisfied.”

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Posted 7 years ago

“I needed a small piece of tartan for a project. ScotClans came through with a pocket square! Just the right size and just the right Tartan. Thank you!”

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Posted 7 years ago

“I bought the sash, brooch, and purse as a combo set. I was disappointed with the shortness of the sash? I’m not sure what you can do with it? I expect something that would drape across, this can only hang from your shoulder or make a small loop around your arm. It is to late to order something else.”

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Posted 7 years ago

“I love this tartan sash. I was able to find the appropriate clan tartan and easily order. The product arrived promptly and is of excellent quality! Kudos to Scotclans”

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Posted 7 years ago

“Excellent quality and price”

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Posted 7 years ago

“The clan cup is beautiful and arrived quickly. I live in the USAso I don’t know where it originated from but it got here quicker than I anticipated.”

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Posted 7 years ago

“Hello I bought myself for my Birthday my Clan's ladies broach with my maiden name Ferguson and am very, very pleased with it and , it is beautiful,the workmanshp done on it is perfect. I Thank you and will be ordering again.”

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Posted 7 years ago

“The MacDonald of Clanranald Clan crest cushions were a fantastic present for my husband and sons. They loved that their individual names were embroidered on them.”

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Posted 7 years ago

“PHENOMENAL&OUTSTANDING!!! I wish I could give it a 10 star rating! The site is AMAZING!, very easy to navigate and use, had no issues with ordering the product itself, and the best was it's a birthday gift for someone dear to me and it came about 1-2 weeks earlier then I perceived!! Quality of product was also very good and came exactly as shown in pictures! Will definitely be making more purchases with this company!”

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Posted 7 years ago

“Never received the package as the address was not complete. Laura King”

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Posted 7 years ago

“Great service and excellent qaulity of items bought.”

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Posted 7 years ago

“Excellent communication.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews