ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, wonderful people”

Helpful Report

Posted 7 years ago

“Great quality, as ordered, and in time for Christmas!”

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Posted 7 years ago

“prompt efficient service. Kept me informed of anticipated delivery date.”

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Posted 7 years ago

“all I can say is they went out of their way to help us.fantastic people.great to do deal with,will use again if needed.”

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Posted 7 years ago

“I received my present just in time for the holidays.”

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Posted 7 years ago

“I have ordered many items from ScotClans in the past few years and have never been disappointed. The items have always been beautifully made and of good quality. Considering I live in Canada, I am always pleasantly surprised with the speed in which my orders arrive. I love surprising my family members with clan gifts. They think I am brilliant finding all of the wonderful products I find to gift them.”

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Posted 7 years ago

“I love the Pewter Scottish Clan badge for Royal Stewart! Now that we did out ancestry dnd and know we are related to Princess Mary Stewart, we are proud to wear the badge!”

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Posted 7 years ago

“very pleased with our order ,efficient service and delivered quickly . many thanks”

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Posted 7 years ago

“Great! The best!”

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Posted 7 years ago

“Very prompt, efficient. love my shawl.”

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Posted 7 years ago

“although my clan tartan is not made any more they originated from the Gordon clan.and the ancient Gordon dress tartan is practically the same.i found your web site very good to help me find the right tie.and am very pleased with the tie,which I will wear with pride.thank you peter”

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Posted 7 years ago

“O have not yet received the item ordered. I love in the USA in the state of Arkansas. This year's holiday package deliver has been worse then years past.”

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Posted 7 years ago

“I loved my ScotClan products! Beautifully done and great customer service. These were great gift ideas!”

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Posted 7 years ago

“quality product, accurate sizing, prompt service I would use again”

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Posted 7 years ago

“Arrived in time for xmas. Packaging intact. Easy process. many thanks Suzanne”

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Posted 7 years ago

“What a great company with whom to do business. My e-mails and concerns were addressed promptly and courteously. The shawl which was ordered as a Christmas present arrived on time and beautifully wrapped, and best of all, my daughter loved her gift.”

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Posted 7 years ago

“Great quality products”

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Posted 7 years ago

“Great customer service, excellent website.”

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Posted 7 years ago

“I loved the scarf I ordered for my son for Christmas. Although it came after Christmas and I had to ship it to him (I didn't realize that it would take so long, my fault not Scot Clan's) I'm sure he will love it when he sees it! I am planning a trip to Scotland in the summber of 2019 with all my kids!”

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Posted 7 years ago

“Happy with the quality of the tie and clip. It was the gift I most enjoyed giving this Christmas. If ordering to the US, plan about 4 weeks for delivery”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,923 reviews