ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy they got straight back in contact to me about my question”

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Posted 9 years ago

“Great product quality”

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Posted 9 years ago

“They sent an additional item because they were not sure if there was an issue with the original. I appreciate that they cared enough to make sure it was right! And it was!”

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Posted 9 years ago

“Adorable. My new grandson, named Cameron, will be so cute wearing it! Nice quality.”

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Posted 9 years ago

“excellent service. arrived on time and the goods were as stated many thanks”

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Posted 9 years ago

“The clan tie I ordered was a gift and the recipient was delighted with it! Thank you :)”

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Posted 9 years ago

“Lovely handmade tartan design & quality!! Arrived on schedule for Christmas & made all of us happy!”

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Posted 9 years ago

“ahsolutly perfect service and delivered well on time! Best wishes from Austria, Slainthe Mhath! Claudia”

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Posted 9 years ago

“I rang up because an order had not arrived. ScotClans sorted out the out of stock problem by substituting a better product, which arrived the next day. I was very impressed and happy.”

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Posted 9 years ago

“Thank you ScotClans. The Boyd sgian dubh I ordered was a great present for my dad he loves it.”

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Posted 9 years ago

“A lovely gift worth the money. My husband liked it.”

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Posted 9 years ago

“Excellent workmanship. Excellent service and kept me well informed on my order. Thank you for everything.”

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Posted 9 years ago

“great source for all things clan related”

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Posted 9 years ago

“This was my first time ordering overseas and it went very well! It was easy to choose the product I wanted and shipping took less time than I thought it may. I sent an email asking about my order and received a reply quickly. Thank you !”

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Posted 9 years ago

“I bought a scarf as a Christmas gift. It was sent promptly, carefully wrapped and was beautifully made. The recipient was delighted with it! Well done to all.”

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Posted 9 years ago

“The tartan scarf is well made, the material is beautiful, very high quality. The scarf arrived on time.”

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Posted 9 years ago

“The delivery time from ScotClan was excellent and the package was not damaged. The Clan MacIntyre Brooch is beautiful and I can not wait to wear it. The only disappointed was that the Clan name was not inscribed on the Brooch. Otherwise I was very pleased with my purchase.”

ScotClans 5 star review on 27th December 2016

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Posted 9 years ago

“Made a purchase for "Newest" member of local Clan. The new parents will like it a lot. Sent as a gift.”

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Posted 9 years ago

“I was so impressed with the dress I purchased for my granddaughter. The quality of workmanship was excellent and the color of the material was so vibrant. I haven't been this happy about an online purchase in years. I plan on being a regular customer. Keep up the good work.”

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Posted 9 years ago

“I ordered a Kennedy Clan pendant. The pendant was very good quality. The shipping was fast, as well. I am very happy with the overall experience with ScotClans!”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,924 reviews