ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just as I expected. The packaging was very special. Thank you”

Helpful Report

Posted 7 years ago

“great speedy service, goods were quickly dispatched and arrived promptly. The christmas decoration I ordered was well packaged and was a well made good quality item which will look lovely on my tree”

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Posted 7 years ago

“Very helpful when I queried my delivery time. Lovely product”

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Posted 7 years ago

“Thank you so much for all the information about Scotland, clans and tartans. The scarves I ordered for my daughter and her husband are beautiful, just as described, and arrived in plenty of time for Christmas. Researching our familys histories brought me to this website, and I look forward to learning more!”

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Posted 7 years ago

“The rings are beautiful and they arrived very quickly to the US.”

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Posted 7 years ago

“Scotclans is a wonderful source for anything Scottish. Wonderful products, efficient in the delivery and an excellent staff if you need help. Would highly recommend using this site for your personal and gift giving needs.”

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Posted 7 years ago

“I am so glad to see that Customer Service is still alive and well and that ScotClans is leading in this field. I have found that they have been quick to answer emails and just as quick to deal with them. Thank you ScotClans from a grateful customer. Keep up the good work!”

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Posted 7 years ago

“1. The choice & availablity of a range of tartans. You were able to supply what I wanted in a specific tartan. 2. I spoke on the telephone with one of your people who was very helpful and her advice was exactly what I wanted. 3. The quality of the goods. 4. The speedy despatch of the goods - I did not have to wait long for the chosen scarf.”

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Posted 7 years ago

“Excellent quality merchandise and delivery was quick and intact. MERRY CHRISTMAS!”

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Posted 7 years ago

“I was so glad they shipped to the U.S.. The product is nice.”

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Posted 7 years ago

“I was stunned by the quality of the handkerchiefs I had ordered--very good product.”

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Posted 7 years ago

“Order came in a timely manner and workmanship of the shirt was excellent”

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Posted 7 years ago

“I ordered a rebozo which arrived as I expected, in excellent condition. The quality was excellent in a soft supple wool. I had such a good experience I ordered again.”

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Posted 7 years ago

“It was very simple to order online, I received an email telling me status, they emailed right back when I had a question, and the crest I received was absolutely beautiful!”

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Posted 7 years ago

“Love the personalized golf tam with our clan tartan.”

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Posted 7 years ago

“Quality items fast service and a touch of class with wrapping of the gift.”

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Posted 7 years ago

“I absolutely love my clan tartan scarf. It’s beautiful with vibrant color!”

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Posted 7 years ago

“They made me a hat like like my dads. Will be ordering again. I am embracing my scottish heritage.”

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Posted 7 years ago

“Excellent transaction and a very nice shirt.”

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Posted 7 years ago

“Purchased a Clan Grant crest stamp. Easy transaction, prompt shipping. Love it. Will order again. Karen Cook Treasurer Clan Grant Society -USA”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,923 reviews