ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gift kilt accessory kit arrived as ordered, without the slightest problem....soo impressed! My son is delighted to have his clan crest for his kilt , a great day planned for his wedding , thank you all ...just terrific service, kind regards, Jacqui Taurian.”

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Posted 7 years ago

“quality items delivered as promised across the pond.”

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Posted 7 years ago

“I can only praise Amanda, I'm sure it was who I spoke to on the phone. I was tasked with finding Kerr tartan ribbons for our family to wear as tokens of respect at my father-in-laws funeral. I saw your website and called and Amanda not only ordered in the proper tartan to come in the next day but she cut and made the ribbons up for me . Everyone was very pleased with them and we all wore them proudly. So thankyou again, Carron Kerr and family”

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Posted 7 years ago

“I ordered earrings for my sister with the family crest. I was happy with the quality and she loved them!”

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Posted 7 years ago

“My McDonald Modern Serape is more beautiful than I thought. It is definitely warm and well made. The brooch is beautiful and as stated with the right care should last a while. Looking forward to my next purchase.”

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Posted 7 years ago

“I am so thrilled to find out more about my dear grandmother's family. To be able to easily find information as well as items to purchase on the Clan Gunn has been a wonderful experience. I can't thank you enough.”

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Posted 7 years ago

“I found an idea for an individual birthday gift for a 70th birthday on your website.”

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Posted 7 years ago

“Quality product and very quick delivery. Definitely be returning in the future.”

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Posted 7 years ago

“Outstanding products with a fair price.”

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Posted 7 years ago

“Very prompt service, product is great quality”

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Posted 7 years ago

“Thank you for offering these high quality products. Wore my new necktie for first time today and got very nice comments.”

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Posted 7 years ago

“The shawl I bought is absolutely beautiful, soft and warm. It was delivered amazingly fast for coming half way around the world. I have purchased products one state away from mine that took longer to receive. Thank you so much.”

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Posted 7 years ago

“Ordering was easy, delivery was punctual. I'm completely satisfied with my experience with ScotClans!”

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Posted 7 years ago

“Excellent e-shop, quick action, perfect products.”

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Posted 7 years ago

“I was very happy with my order from ScotClans - great variety of products, very easy to order and arrived very quickly considering it was being delivered to Australia. I will definitely order from them again and would recommend to anyone looking for some Scottish gifts.”

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Posted 7 years ago

“Great service. Order promptly fulfilled and good quality.”

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Posted 7 years ago

“Until very recently I was unaware that bown ties were available in Macthomas tartan. I was absolutely delighted when my wife presented me with one, which I will wear with pride!”

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Posted 7 years ago

“The prints were exactly what I was looking for to add to the decor of the bedroom. My husband has traced his ancestry and believe he comes from this clan. The prints are for our anniversary. I had them both framed to matching frames and will hang on the sides of the coat of arms/tartan presentation I had done for Christmas. Thank you so much.”

ScotClans 5 star review on 26th March 2018

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Posted 7 years ago

“My Beautifully crafted "Maxwell Tartan Tie" was purchased as a phone order. As a relatively rare tartan, none were on hand, so additional processing was needed. It arrived on time for my event, as promised. I could not be more pleased with the product and the service! Awesome!”

ScotClans 5 star review on 25th March 2018

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Posted 7 years ago

“The cuff links were just as advertised, and made distinctive addition to my formal ensemble.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews