ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and fast delivery. Met all my requirements.”

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Posted 10 years ago

“Delighted with purchase. Fast delivery. Positive experience.”

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Posted 10 years ago

“Received what I ordered quickly. It was as advertised and of excellent quality. I will definitely recommend this company to others.”

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Posted 10 years ago

“It was good to be able to choose specific tartan through drop down list, my fiance is now the proud owner of his clan scarf”

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Posted 10 years ago

“The scarf is beautiful, and was delivered quickly”

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Posted 10 years ago

“I recently purchased a present for my mother, it arrived on time beautifully wrapped and with a lovely card. My mother was over the moon with her birthday present as was I. I would have no hesitation in using and recommending ScotClans again and indeed I am planning a purchase for another relative in the near future.”

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Posted 10 years ago

“I ordered crested cufflinks and small wallets. I was very pleased with the quality of all items. The items arrived much more quickly than I anticipated ordering from the USA.”

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Posted 10 years ago

“Dear Scotclans, the goods are in an excellent shape and meets every expectation. Will likely order again.”

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Posted 10 years ago

“Was really pleased with the items I bought one was a mother's day gift the cufflinks for my brother to wear when he gets married will be buying from you again x”

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Posted 10 years ago

“I wanted a Russell tartan handkerchief for my upcoming wedding in NZ however I was leaving the UK in 2 weeks when I decided this. I contacted Scotclans to find out if it could be turned around in that time and the lovely lady Margaret informed me she would put a rush on it through the mill. I had the handkerchief within a week, plenty of time for my wedding and its a lovely product. I highly recommended this company!”

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Posted 10 years ago

“My order had to be made and I was on a time frame because the sash was needed on a dance costume. This company sent my order Fed Express and it arrived in 3 days from Scotland to Australia. The parcel did arrived in time. Thank you ScotClans.”

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Posted 10 years ago

“The staff was very kind and helpful when purchasing my item and also when I returned it.”

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Posted 10 years ago

“The items I received were packed carefully to minimize the chances of breakage during transit. I was pleased with the quality of the items and delivery was reasonably prompt considering they came from England.”

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Posted 10 years ago

“I recently purchased two items from Scotclans. Both items were received in Los Angeles, California in perfect condition and in a timely manner. The items were excellent quality and were exactly as advertised. I was very pleased with the items, and highly recommend Scotclans for authentic Scot items. H.J. Wilson Los Angeles, California USA”

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Posted 10 years ago

“Tartan wool hankerchief arrived as described, along with clan pin - both lovely. Made it into a mini-kilt I put on a sock monkey I was making for a Scottish friend for Christmas; worked out great! Thanks”

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Posted 10 years ago

“Very efficient delivery and answering my questions.”

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Posted 10 years ago

“Thanks for your prompt reply to my order. I received everything I ordered, no problems.”

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Posted 10 years ago

“I ordered the Mug and Coaster set (for Clan Robertson) for my wife's birthday along with a card on which I asked for a specific message to be placed. The Item(s) arrived very quickly, as described and very well packaged. I gave the present to my wife today and she is very happy. Well done Scotclans, I'll be ordering more from you in future. Thanks M Bower Bedford, England”

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Posted 10 years ago

“Everything perfect. Very nice products!!! I'll order there again.”

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Posted 10 years ago

“I received the tam and loved it. Was surprised how quickly I received it.”

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Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews