ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the key chains I bought for my sisters and me. The color and design are crisp and good quality. Thank you!”

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Posted 8 years ago

“He send me what I wanted”

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Posted 8 years ago

“Very professional when discussing my requirements, very knowledgable, did not over promise on delivery very realistic. Items arrived well within time estimated and am delighted.”

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Posted 8 years ago

“Very prompt with processing. I ordered 2 glass flutes for my son's upcoming wedding. They arrived well packaged .No breakage and very nice presentation box. Thank you”

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Posted 8 years ago

“So eager to help and super fast dispatch, arriving just in time for Burns Night”

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Posted 8 years ago

“Ordered our family tartan Mini sash and bow tie, perfect for Burns Dinner and arrived on time. Also tartan mugs and Xmas ornaments, fab ! Thank you”

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Posted 8 years ago

“Quick response to questions and quality products.”

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Posted 8 years ago

“Beautiful mill made handkerchief! Extremely happy with my order!”

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Posted 8 years ago

“I couldn't be happier. Very high quality. Shipped quickly considering it was handmade and coming from Scotland. It's a gorgeous piece and I highly recommend.”

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Posted 8 years ago

“I placed as a late birthday present and needed speedy delivery. I called to ask about a quicker delivery. The item was personalised to my specification and posted the same day. This was amazing service and I am so grateful for their assistance with this. My father loved the present. Many thanks Vicky”

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Posted 8 years ago

“Excellent service for international post great quality would highly recommend”

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Posted 8 years ago

“Made order online. Received within 10 days. Very efficient :)”

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Posted 8 years ago

“Fast shipping to U.S.”

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Posted 8 years ago

“Good communication. Lovely product. Just what I was after, my husband was very pleased with his gift.”

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Posted 8 years ago

“I was very impressed with your service in January. I left it a bit late to order two clan bow ties for our local Burns Night celebration. How ever you managed to deliver in good time for the event. Well done for excellent for service. Many thanks Mike Young”

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Posted 8 years ago

“I needed a new buckle to complete my look for the Caloosahatchee CelticFest. Not only did I get a great buckle, but it had my clan badge on it! Beautiful!”

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Posted 8 years ago

“My Rose tartan arrived quickly and safely in good order. I was thrilled because I tried to get some Rose tartan while in Scotland, but because of time, and the shops I did get to said it was a rare tartan so not often stocked, which I can understand. So absolutely thrilled that you were able to send me some material to sew my coat, all the way here in New Zealand”

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Posted 8 years ago

“Ordering online was quick and easy. Delivery of the product was much faster than I expected...even when shipped from Scotland!! We were pleased.”

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Posted 8 years ago

“I ordered the childs Tartan beret hat for my grandson. It was absolutely adorable and so much nicer in person than I had even hoped for!! It was really made to fit a child's head well and stays on nicely! So cute!!”

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Posted 8 years ago

“Prompt delivery. Very lovely product :).”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,923 reviews