ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the merchandise and usually purchase as gifts. I find the prices to be reasonable and doesn't take a long time to receive my packages.”

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Posted 9 years ago

“Love the pins...will share with my family!”

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Posted 9 years ago

“I did not see the product but the person to whom it was sent was very happily surprised. Seemed like the mails took a bit longer than expected but tracking was available and looks like all went well. Tim Hemry”

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Posted 9 years ago

“Beautiful material efficient and responded to a phone call!!”

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Posted 9 years ago

“Great selection and fulfillment. Thanks again!”

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Posted 9 years ago

“Good products. Prompt service.”

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Posted 9 years ago

“excellent merchandise at an affordable price. extremely prompt service.”

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Posted 9 years ago

“Received my clan crest plaque and badges and they look amazing! Great products, fairly fast international shipping, couldn't be happier!”

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Posted 9 years ago

“One item in my order could not be shipped because of a delay at the mill. Although we were disappointed, we were happy with the quality of the other items.”

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Posted 9 years ago

“I did a lot of research online before deciding that Scot Clans Hostess skirt was the best quality handmade tartan skirt on the market. I saved up specially for it, as I figured you should always get the best you can afford at the time whatever you are buying, and so, when it arrived a few weeks ago, just according to the manufacturing schedule given and allowing for the tartan to be specially woven, I was absolutely delighted that my decision was the right one. This is a quality piece, the fabric is sturdy but very wearable, the style classic and ideal for country or city wear to suit many different occasions. This is definitely a cut above and will give me years of wearing pleasure. Thank you, ScotClans, I shall be recommending your service to all who will undoubtedly admire my lovely skirt and will look to ordering another in a different Clan tartan from the many very tempting ones you offer. Thank you so much!”

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Posted 9 years ago

“My wife is especially happy to have a connection to her ancestral home. The magnificent quality of your merchandise is very appreciated. Thank you.”

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Posted 9 years ago

“Everything thing was great. The shirt and the sweater was lovely”

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Posted 9 years ago

“Received my order so fast. It was more beautiful then I imagined. Thank you for contacting me and resolving a glitch we had. Now if I could just afford the material to make a quilt I would be in heaven :) Lucinda Moffat”

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Posted 9 years ago

“I was most pleasantly surprised that such a small,attractive purse could really hold everything I need. The plaid is certainly attractive. Thank you.”

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Posted 9 years ago

“Fantastic gift and speedy delivery!”

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Posted 9 years ago

“My Wallace badge/crest is wonderful. The badge was securely packed and arrived on time. I will be purchasing from ScotClans again in the near future. Regards,”

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Posted 9 years ago

“Ordered a family clan swatch to re do my husbands clan crest- his was attacked by moths, I assume. It is perfect 👌🏻, and I am so happy I can fix up his crest to look like new! Thanks so much!”

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Posted 9 years ago

“gave me great information , a variety of products for purchase , and shipping was fast .”

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Posted 9 years ago

“Amanda pulled out all the stops on a bedrunner being made for a special ladies 100th birthday and also sent a scroll of the tartan history as well as a birthday card 100% satisfaction”

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Posted 9 years ago

“Easy ordering system, notified as to process each step, timely delivery”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,924 reviews