ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered ornaments for my siblings. They arrived on time, in good condition and they look great. I'm going to order more next year for my kids.”

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Posted 6 years ago

“Great product thank you”

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Posted 6 years ago

“This pocket watch was so beautiful!!! Absolutely gorgeous.”

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Posted 6 years ago

“The order arrived undamaged and without complications. I'm very satisfied.”

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Posted 6 years ago

“Great service. Very happy with t shirt. Thanks”

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Posted 6 years ago

“This was my second order from Scotclans. Both orders were filled perfectly and timely. I will definitely order from them again. I would suggest that in their shipping information they note that regular air mail from the UK does not provide a tracking number.”

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Posted 6 years ago

“Took a bit longer to arrive than I was expecting, but the items are excellent, just what I wanted, and arrived safely, well packed.”

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Posted 6 years ago

“Order arrived sooner than expected. Items were better quality than I expected they would be.”

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Posted 6 years ago

“I received your beautiful tie in a timely manner, gift wrapped and ready for my grandson’s birthday. He wore it with pride at his Christmas party for his employees.”

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Posted 6 years ago

“Great service - fast and seamless, when I wrote them. Highly personal handling - and highly recommended. Will definitely buy again, if I need something more.”

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Posted 6 years ago

“I ordered a MacMillan scarf, and it was promptly shipped and delivered to me here in the States. The scarf is beautiful. This is a wonderful company, and I will certainly be ordering from them again in the near future.”

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Posted 6 years ago

“Excellent quality, fantastic value and fast delivery. Not a single complaint. Thank you!”

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Posted 6 years ago

“Great people. Spoke to Amanda and she was very pleasant and helpful. My order was delivered as promised. First class transaction!”

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Posted 6 years ago

“The item arrived after a reasonable period and was well packed and was in perfect condition. I felt that the price was reasonable and shipping to the US was also good. They took care of getting the package to my mailbox and I didn’t need to do anything except walk to the mailbox. I will shop with ScotClans in the future!”

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Posted 6 years ago

“All items were exactly as stated online. The tartan handbags were exceptionally well crafted. I hope to make additional purchases in the future.”

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Posted 6 years ago

“Great service and response from ScotClans. I have purchased a number of their products over the years and have always received the items securely packaged and in excellent order. ScotClans "Rocks" Cheers, David Graham, Auckland, New Zealand.”

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Posted 6 years ago

“I really loved the Christmas ornament I got! It was much larger with a better tartan and badge than I could have imagined! I put it on my tree immediately.”

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Posted 6 years ago

“Anytime I order, it’s delivered in a timely manner, have purchased a few things over the years, all good quality items.”

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Posted 6 years ago

“Easy to access website and ordering system made this a simple purchase. No fuss, just found what I wanted and ordered. Good delivery time and a good product. Just how you wan t it to be.”

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Posted 6 years ago

“Outstanding looking coffee mug. Came very quickly.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,924 reviews