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ScratchesHappen Reviews

4.6 Rating 158 Reviews

91 %

of reviewers recommend ScratchesHappen

Company Reviews

Product Reviews

4.6

Based on 158 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

ScratchesHappen 5 star review on 19th January 2024

ScratchesHappen 5 star review on 6th October 2023

ScratchesHappen 5 star review on 6th October 2023

ScratchesHappen 5 star review on 13th September 2023

ScratchesHappen 5 star review on 13th September 2023

ScratchesHappen 5 star review on 16th May 2022

ScratchesHappen 5 star review on 16th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered paint to touch up scratches on my mountain bike. I was very impressed with the detailed instructions and brushes that were sent to help make the scratch invisible as possible. I also contacted the support team about color matching and they replied right away and got me the correct paint. You can’t ask for a better company. Total quality and very responsive.”

Posted 1 year ago

“I just used the kit on my wife's car. I followed the instructions, completely, and the results were amazing. I had watched YouTube videos from do it yourselfers using store bought touch up paint and my heart sank, seeing the terrible and still visible results. But using your product and following the directions has restored her car to near showroom condition. He car is nearly brand new and was scraped by a shopping cart. She was devastated. After I finished the job, she jumped up and down and cried with joy. Thank you, thank you for such a great product and detailed directions!”

Posted 3 years ago

“Top notch customer service. Usps failed as usual. But scratches happen resent my order as soon as i notified them about not receiving it”

Posted 3 years ago

“Initially had difficult time placing order, unable to enter payment info. Received email offering to assist. Placed order, processed quickly and product arrived timely and it was correct. Product worked flawlessly. Great service, highly recommend.”

Posted 4 years ago

“This was one of the biggest mistakes I've made as a car owner. I thought I would be able to simply paint over the tiny little scratches, and then add clear coat like the package says, but boy was I wrong. The paint didn't apply evenly and looked awful! So then I put the clear coat on and it makes it all blotchy and raised. Now, instead of having little scratches on my car, I have giant, rough, blotchy spots, 1000x more noticeable then the tiny scratches. Absolutely horrible product”

Posted 4 years ago

“4 weeks still waiting for my product.”

Posted 4 years ago

“It is a great product but clear Is little to thic to handle, any suggestions how to spread it to the right proportion ?”

Posted 4 years ago

“It was an excellent experience dealing with ScratchesHappen. The paint was perfect and matched. The customer service was above and beyond. They did an excellent job and I would recommend them to anybody that could use this service. Thanks ScratchesHappen. James”

Posted 3 months ago

“A PERFECT COLOR MATCH. PAINT AND CLEAR COAT LOOKS LIKE ORIGINAL COLOR. THANKS.”

Posted 10 months ago

“Perfect match to the paint on my 2013 Nissan Frontier. Would definitely recommend ScratchesHappen”

Posted 11 months ago

“Fast Delivery! Perfect Match for the Paint Kit I purchased for my 2004 Volkswagen Beetle, just unbelievable, I am so happy with the results. I will buy from Scratches Happen again if I ever have to do a touch up job”

Posted 11 months ago

“I don't often write emails like this, but your product is INCREDIBLE! I ordered a bottle of your touch-up paint and clear-coat to repair some chips in the hood of my 2017 Hyundai Tucson. The color match was PERFECT! And it is SO EASY to apply your paint and covercoat. Best of all, it's WATERBORNE, which makes it SO EASY to apply, gives such a perfect effect, and is SO EASY to clean-up afterwards! No more frustrating messes with the old touch-up pens that used the solvent-based paint that got all over everything and was virtually impossible to clean up. I am SO GLAD I discovered your company and products! I will be buying from you EVERY time from now on for my auto paint repair jobs!”

Posted 1 year ago

“Very impressed with the kit I ordered. Has everything needed to to do the Job correctly and the paint match is perfect. I've purchased touch-up paint from dealers in the past, Scratcheshappen is definitely the way to go when you need to perform touch-ups to your vehicle”

Posted 1 year ago

“I ordered the paint color for my new truck that accidentally got a small scratch on it. After reading the directions and applying this product as directed I can’t see the difference between the factory paint and my touch up job. The product is not a close match but an exact match. Although I hope to not need to use this product routinely it’s nice knowing I have it when accidents happen. Excellent product and would purchase again.”

Posted 1 year ago

“Fast friendly service… No problem at all exchanging solvent based primer and clear coat for the water based products that come with the kits for the purposes of airbrushing… Fair prices”

Posted 1 year ago

“Paint Covered excellent,Color match was excellent, shipped immediately,had questions before I ordered and customer service was extremely helpful. Top notch company great product highly recommend”

Posted 1 year ago

“Very personal and helpful company ! High quality perfect match touch up systems! Excellent plus rating !”

Posted 1 year ago

“Product shipped right away, color matched perfectly, and included instructions were excellent. When I made a mistake and asked for help, the president of the company responded promptly with detailed instructions on how to fix my mistake. Great product and great customer service.”

Posted 1 year ago

“Nissan Glacier White/Solid White (QAK) Touch Up Paint (SH-PAINT-KIT-AEROSOL-PREFERRED-2385) covered very well , saved at least $100 and was delivered promptly.”

Posted 1 year ago

“Couldn't be more pleased. Perfect color match and the tools to do the job are very good.”

Posted 1 year ago

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ScratchesHappen is rated 4.6 based on 158 reviews