ScratchesHappen Reviews

Name: ScratchesHappen
Address: 3960 S 500 W Salt Lake City, UT USA 84123, Salt Lake City
Rating: 4.67

4.7 Rating 174 Reviews

92 %

of reviewers recommend ScratchesHappen

4.7

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

ScratchesHappen 5 star review on 1st April 2025

Ryan D

ScratchesHappen 5 star review on 26th March 2025

Kyle W

ScratchesHappen 5 star review on 5th February 2025

Kerry M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wanted you to know how pleased I am with your products. I purchased a spray touch up paint kit last July to repair some failing clear coat on our BMW X5. Your color matching was excellent. I was able to sand and spray the color and clear coat on the upper fender and blend it into the original factory paint without a problem. After being out in the sun and rain for the last 6 months, it still looks great. Thank you!”

Helpful Report

Posted 3 days ago

“I was very impressed with the color match, and also how well the cans atomized, and had a nice fan pattern. Shipping speed was excellent, and the product even came with a spray out card to test it first. I was a little worried using only 1K clear, but this stuff laid out so nice I didn't even have to wet sand it. I let it sit for 48 hours to cure, and it looks amazing. Thanks, Scratch Happens! I'll be back for more. There are still a few small jobs to tackle.”

Helpful Report

Posted 1 month ago

“I ordered from scratcheshappen.com my order came in but some of my product was messed up. I contacted them and they replaced what I told them with no questions asked. Great customer service. Also the paint I ordered matched perfect after it dried. Thanks scratches happens for doing yals part!!”

Helpful Report

Posted 1 month ago

“I received the order within a very reasonable amount of time and the packages contained everything I needed to work on my car. The color match is perfect. I did not see and information about cleaning the small brushes but found out that they clean up with isopropyl alcohol. This is nice to know so they can be reused.”

Helpful Report

Posted 1 month ago

“My experience with Scratches Happen has been entirely positive. The quality of the paint, the amazing service, as well as price point all well above the notable competition. I now look forward to Scratches on my Corvette... not really, but it's a Great Company!”

Helpful Report

Posted 2 months ago

“Excellent product….great customer service.”

Helpful Report

Posted 5 months ago

“The customer support I have experienced with this company as second to none. I had a small issue with one of the touchup paint bottles that I received, and Nadia fixed it right away. Very professional, very courteous and I am going to spread the word about this company to all of my biker friends. The paint itself matches my bikes paint perfectly. I especially love the selection of brushes that are included. I am so happy that I’ve chose this company instead of going to any other company. Thank you.”

Helpful Report

Posted 6 months ago

“Today I used your Stealth Gray touch up paint on my 2023 Tesla Model S Plaid. This kit has everything I need and 100 times better than any other I’ve used in the past. I’ve owned Chevrolet sports cars and Mazda's. The touch up paint from those OEMs was impossible to get the results your kit does. The main reason is the lack of tools, the different brushes provided are necessary for the application of paint and primer. The OEM touch up bottles never had these options. Detailed instructions are also provided in the kit. I recommend this product and purchased the Elite kit. I'm very happy with the results of the touch up. The color match is perfect!! The application was easy with the tools provided; you can't go wrong with this selection. This company offers great quality products, thank you.”

Helpful Report

Posted 6 months ago

“I just received some touch-up paint for my Mercedes. It is a perfect match for a tricky color. The paint comes with an assortment of different brushes and applicators that will work for almost any type of need. I am totally satisfied and will be coming back again. Also much less expensive than the dealership!”

Helpful Report

Posted 6 months ago

“Bought a new Chevy Trax in feb, 2024, Fountain blue color. Go the requisite parking lot scratch. Never had any luck with touch up paint. Color was always off a bit. When it started the touch up with the scratches happen, the color was lighter and i didnt think it was a match. It dried and was an exact match. Cant even see it. Truly impressed!!”

Helpful Report

Posted 7 months ago

“Shipped quick, loved the fact that it comes with brushes included. The quality of the paint is very good as well. I see no change after many washes”

Helpful Report

Posted 7 months ago

“I received the scratch repair kit for my red Chrysler Pacifica this week. The instructions were clear and detailed. I was surprised to learn that there were two differnt paint bottles that are applied one after another to get a dimensional match. The result after I did this was a perfect! I was surpised and happy to see that they provided several each of three different brush sizes. The smallest was perfect for a very small ding and the larger one put down a smooth cleear coat. I can highly recommend this company. Thank you so much for the quality of your paint system.”

Helpful Report

Posted 8 months ago

“These guys are great! 3rd or 4th time buyer. They supply ALL you need to touch up your vehicle with quick shipping! Other on li e vendors should leard from Scratcheshappens. Com”

Helpful Report

Posted 8 months ago

“I had a spot about 1" square. I bought very fine polishing paper had a fine art brush. When I was done it came out much better than I thought I could do. Like 90% and I am 90 years old. Made me feel good. Good stuff”

Helpful Report

Posted 9 months ago

“After testing the color as per instructions the color matched the color on my car perfectly”

Helpful Report

Posted 9 months ago

“Customer service is excellent! I had a lot of problems trying to find the right paint for my car. I purchased the complete kit, the paint was the right color but my paint has metal flake and what I received didn't. I contacted your company and explained the problem, a new bottle was sent to me in less than a weeks time. What was sent matched great! No hassle, no exchange, no questions and at no charge! I am very happy that I dealt with scratches happen and will recommend your company to anyone I know that needs to do some touching up. Thanks again, Joe Sharp”

Helpful Report

Posted 9 months ago

“Received order promptly. Color matched so well the areas dissappeared and was unable to find the chips. I highly recommend to anyone wanting to freshen up their vehicles paint. And will be purchasing my touch up paint from thiscompany”

Helpful Report

Posted 1 year ago

“Incredible product… and honestly shocked this hasn’t existed before. How well the plant matched honestly shocked me… will be ordering again for any future needs.”

Helpful Report

Posted 1 year ago

“My two-month-old (leased!) car was keyed in a parking lot, whoever did it made sure to do 18+ inches of damage. I followed the instructions to the letter, and I'm shocked at how it easy it was to do, and how beautiful and virtually undetectable the results are. I wish I took a "before" photo to share, it's that remarkable!”

Helpful Report

Posted 1 year ago

“My experience with ScratchesHappen has been great! I ordered a paint kit for my BMW and the paint match was absolutely spot on, better than any OEM touch up paint that I got from BMW. Their kit is so easy to use and they have thorough instructions online! I needed some help with polishing off the clear coat (I applied way too much) so I emailed their supposed with pics of my work and they replied to me with what I needed to do to blend it in and their suggestion worked! In summary great product and great customer service!”

Helpful Report

Posted 1 year ago

ScratchesHappen is rated 4.7 based on 174 reviews