ScratchesHappen Reviews

Name: ScratchesHappen
Address: 3960 S 500 W Salt Lake City, UT USA 84123, Salt Lake City
Rating: 4.63

4.6 Rating 158 Reviews

91 %

of reviewers recommend ScratchesHappen

4.6

Based on 158 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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ScratchesHappen 5 star review on 19th January 2024

Anonymous

Anonymous // 01/01/2019

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“Received order promptly. Color matched so well the areas dissappeared and was unable to find the chips. I highly recommend to anyone wanting to freshen up their vehicles paint. And will be purchasing my touch up paint from thiscompany”

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Posted 4 weeks ago

“Incredible product… and honestly shocked this hasn’t existed before. How well the plant matched honestly shocked me… will be ordering again for any future needs.”

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Posted 2 months ago

“My two-month-old (leased!) car was keyed in a parking lot, whoever did it made sure to do 18+ inches of damage. I followed the instructions to the letter, and I'm shocked at how it easy it was to do, and how beautiful and virtually undetectable the results are. I wish I took a "before" photo to share, it's that remarkable!”

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Posted 2 months ago

“My experience with ScratchesHappen has been great! I ordered a paint kit for my BMW and the paint match was absolutely spot on, better than any OEM touch up paint that I got from BMW. Their kit is so easy to use and they have thorough instructions online! I needed some help with polishing off the clear coat (I applied way too much) so I emailed their supposed with pics of my work and they replied to me with what I needed to do to blend it in and their suggestion worked! In summary great product and great customer service!”

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Posted 3 months ago

“It was an excellent experience dealing with ScratchesHappen. The paint was perfect and matched. The customer service was above and beyond. They did an excellent job and I would recommend them to anybody that could use this service. Thanks ScratchesHappen. James”

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Posted 3 months ago

“Customer service is always fantastic, color quality and color match have been perfect on every kit I have purchased.”

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Posted 4 months ago

“Your match for my 2022 Nissan Frontier Gun Metallic was spot on. I had Nissan's touch up in their tube/ paint pen and it would never mix well. The metallic would always separate giving a much lighter shade. After using yours, into the trash went Nissan's”

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Posted 5 months ago

“I ordered the wrong paint color and they immediately exchanged it with the correct one after helping me figure it out. Easily remedied and I sent the old color back and the new color is a perfect match.”

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Posted 6 months ago

“Superb product with great customer service. Will buy again.”

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Posted 6 months ago

“Awesome company earlier than expected and color match was spot on if you are needing scratch or chip repair these are your people. Thank you”

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Posted 6 months ago

“The color match is spot on. Easy to use. Instructions/directions were very clear and helpful. I am not a professional but very pleased with the results.”

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Posted 6 months ago

“Color was great.If you follow correct procedure you should have no problems.I did the front of the fenders and blended out from there.I finished with a 2k urethane clear coat then a cut and buff.I will definitely order again.Happy 😀 happy!”

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Posted 7 months ago

“Could not be happier !!! Amazing product, perfect match, I love my truck almost as much as my wife . I had the paint completely chipped off , primed , few layers of paint and then a couple of clear coats and in a few days after clear hardens up I will compound to make it smooth....very easy to use , only issue I had was looking for instructions on witch way is best to apply for my issue. Each individual scratch / chip needs it's own recommendations on how to apply , I ended up asking a body guy on what to do..if you guys advertise lil better on the fact you can call or send pics to get individual instructions that would help out alot ,other than that thank you, and once I did here from u customer service was top notch”

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Posted 7 months ago

“Finally got a chance to fix and repaint our zinc yellow ford mustang. The color is 100% accurate and can’t even tell the old and new paint. YOUR painting matching is next to none. My wife was so blown away with the way it turned out, just couldn’t tell the difference. You guys ROCK and have the best system that I know. I will spread the word! Thanks again for such an awesome product and service! YOU GUYS ROCK!!!”

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Posted 8 months ago

“Great Kits! Paint match is perfect, applicators are excellent, and clear coat is awesome. I have yet to find a system/product that is as impeccable, easy to use, and looks as good!”

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Posted 8 months ago

“Awesome customer service! I got a great color match on a rare, 42-year old motorcycle. Highly recommended!”

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Posted 8 months ago

“Scratches Happen offered a quality product…color matched perfectly. Their directions and how to supports were spot on from preparation to final finish. We did have trouble with the nozzle breaking during the prep phase. When I reached out, Scratches Happen immediately sent us a new one. My car looks great again.”

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Posted 8 months ago

“Fast turnaround. Paint matched my 2005 Chrysler Crossfire silver trim perfectly. Excellent option for windshield trim and Supercharger cover. A+”

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Posted 8 months ago

“Excellent Customer Service!! Great communication and VERY Professional!!”

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Posted 9 months ago

“I wrote a lengthy review last night. I'll forward it again to you now. Greg McClain”

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Posted 9 months ago

ScratchesHappen is rated 4.6 based on 158 reviews