Sears Reviews

"Don\u2019t purchase anything online from Sears. I have them tried to deliver a fridge 4 times !!! Everything I need to refuse delivery due to them sending damage goods. They refuse to refund my money. I have spoken to Yvette M. Ackerson. Whom is supposed to help me out all she does is snap back at me like if I\u2019m the problem for trying to get what I paid for. She is rude and has poor customer service. I have emails to prove how she treats me and the situation. I\u2019m advising the consumers to not buy from Sears. You will be living a nightmare like I am. Four deliveries and I still don\u2019t have a fridge. \r\nFYI , the delivery issue hasn\u2019t been addressed. She replies very rudely the time has come and my problem hasn\u2019t been addressed . I don\u2019t even get responses from her anymore."

"Don\u2019t purchase anything online from Sears. I have them tried to deliver a fridge 4 times !!! Everything I need to refuse delivery due to them sending damage goods. They refuse to refund my money. I have spoken to Yvette M. Ackerson. Whom is supposed to help me out all she does is snap back at me like if I\u2019m the problem for trying to get what I paid for. She is rude and has poor customer service. I have emails to prove how she treats me and the situation. I\u2019m advising the consumers to not buy from Sears. You will be living a nightmare like I am. Four deliveries and I still don\u2019t have a fridge. \r\nFYI , the delivery issue hasn\u2019t been addressed. She replies very rudely the time has come and my problem hasn\u2019t been addressed . I don\u2019t even get responses from her anymore."

"Don\u2019t purchase anything online from Sears. I have them tried to deliver a fridge 4 times !!! Everything I need to refuse delivery due to them sending damage goods. They refuse to refund my money. I have spoken to Yvette M. Ackerson. Whom is supposed to help me out all she does is snap back at me like if I\u2019m the problem for trying to get what I paid for. She is rude and has poor customer service. I have emails to prove how she treats me and the situation. I\u2019m advising the consumers to not buy from Sears. You will be living a nightmare like I am. Four deliveries and I still don\u2019t have a fridge. \r\nFYI , the delivery issue hasn\u2019t been addressed. She replies very rudely the time has come and my problem hasn\u2019t been addressed . I don\u2019t even get responses from her anymore."

"Don\u2019t purchase anything online from Sears. I have them tried to deliver a fridge 4 times !!! Everything I need to refuse delivery due to them sending damage goods. They refuse to refund my money. I have spoken to Yvette M. Ackerson. Whom is supposed to help me out all she does is snap back at me like if I\u2019m the problem for trying to get what I paid for. She is rude and has poor customer service. I have emails to prove how she treats me and the situation. I\u2019m advising the consumers to not buy from Sears. You will be living a nightmare like I am. Four deliveries and I still don\u2019t have a fridge. \r\nFYI , the delivery issue hasn\u2019t been addressed. She replies very rudely the time has come and my problem hasn\u2019t been addressed . I don\u2019t even get responses from her anymore."

"I had an appointment I planned 3 weeks in advance but the guy never showed up.. I wasted my day waiting for him (from 12-5). Also he wouldn\u2019t answer his phone.. bad service"

"Sears suck! I wish I would have read some if these reviews before my purchase. I made a purchase March 6, I never received a follow up email or confirmation. Thank God I took a screen shot of the transaction number. Anyway I emailed customer services got a order number and a delivery confirmation date. Which was supposed to be March 26. NOTHING! STILL! I checked my order status and it says preparing to be shipped. I call customer service and they say they can't help because it was a in store purchase when it wasn't. Anyway they sent me a link to chat with someone about canceling my order and every time I click the link it says.... Hummm we're sorry this page seems to be down or temporarily removed \ud83d\ude15 wtf. At this point I just want my freaking money back"

"Sears suck! I wish I would have read some if these reviews before my purchase. I made a purchase March 6, I never received a follow up email or confirmation. Thank God I took a screen shot of the transaction number. Anyway I emailed customer services got a order number and a delivery confirmation date. Which was supposed to be March 26. NOTHING! STILL! I checked my order status and it says preparing to be shipped. I call customer service and they say they can't help because it was a in store purchase when it wasn't. Anyway they sent me a link to chat with someone about canceling my order and every time I click the link it says.... Hummm we're sorry this page seems to be down or temporarily removed \ud83d\ude15 wtf. At this point I just want my freaking money back"