Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service”

Helpful Report

Posted 5 years ago

“Beautiful linens, excellent quality and great service. I’m highly delighted.”

Helpful Report

Posted 5 years ago

“Really lovely bedding, sleeping soundly! Great packaging too! Another order on the way shortly 🤗”

Helpful Report

Posted 5 years ago

“Quick and easy ordering from a wide range of colours, styles and prices. Fast delivery of well packaged products that aren't too creased on arrival. Great quality bed linen to complement your bedroom scheme.”

Helpful Report

Posted 5 years ago

“thanks Molly & Harriet - great linen products and royal service.”

Helpful Report

Posted 5 years ago

“The items I had ordered arrived very quickly. I was extremely pleased with the quality of the quilt cover and matching pillow cases. The linen was of a heavier quality than I had expected and also does not crease as much as I thought it might. Thank you.”

Helpful Report

Posted 5 years ago

“Love my linen bed set there was prompt delivery will buy again”

Helpful Report

Posted 5 years ago

“Love the Linen bedding. Introduced to them when staying with family in Cornwall. Love the colours and feel of them”

Helpful Report

Posted 5 years ago

“Brilliant customer service and lovely products”

Helpful Report

Posted 5 years ago

“Fabulous products, quality and service”

Helpful Report

Posted 5 years ago

“Good quality. Eco credentials. Natural products. Good service. Thank you”

Helpful Report

Posted 5 years ago

“I was so so excited to order this linen. When it arrived, half an hour before time slot my face lit up. Think the delivery driver thought I might be a touch mad. Anyway, the flat sheet alone was so heavy so I could tell it was good quality. I bought 2 flatsheets in double a quilt cover and 2 pillow cases. The look of the fabric is exact as the add and feels gorgeous. I actually wrang up as had forgotten to add the extra discount code and the lady was lovely who I spoke to. I've since bought another flat sheet in cream. Can't wait !”

Helpful Report

Posted 5 years ago

“Love my duvet cover and pillow cases. Washed well too and no ironing!”

Helpful Report

Posted 5 years ago

“A fabulously luxurious product and extremely efficient service! Thanks to all at Secret Linen!”

Helpful Report

Posted 5 years ago

“Lovely duvet cover and pillowcases, a really nice colour and wonderful in the hot weather. A bit expensive when you have to buy the pillowcases separately but quick delivery, nicely presented but not over-packaged.”

Helpful Report

Posted 5 years ago

“Love your new sleepwear collection. The most comfortable ever!”

Helpful Report

Posted 5 years ago

“On line shopping was very straightforward and the one thing I did return was refunded quickly - very good quality throw in dusky pink - very happy customer”

Helpful Report

Posted 5 years ago

“Prompt service, with high quality products. We are very pleased. My only criticism as a pedant would be to suggest finding a better proof reader for your interesting newsletter. Not too serious but a result of an old fashioned education!”

Helpful Report

Posted 5 years ago

“We ordered the Stanley Stripe duvet and pillow cases. The brushed cotton is super soft and comfortable and it looks great on the bed. A little expensive but we are happy with the purchase so far. Hopefully it will hold up well to washing.”

Helpful Report

Posted 5 years ago

“Really good quality nicely presented”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews