Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality curtains at a decent price. Received regular delivery updates. When I changed an item because I wanted a different colour, the return was free and customer service was personal, friendly and attentive.”

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Posted 6 years ago

“Thank you Secret Linen. Bought curtains and they are so lovely, so pleased. The service is great , arrived in a couple of days. Beautifully packaged with a little tea bag gift and leaflet on how to make something from old fabric , sweet and thoughtful. I’ll definitely be ordering again. Thank you again. Val Birchley. Upton upon Severn.”

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Posted 6 years ago

“Unusual, tasteful and quality products. Bought a bed throw and matching cushion. Absolutely delighted with the quality and appearance.”

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Posted 6 years ago

“The bedding ordered is the perfect colour for our bedroom. It washes and irons beautifully and feels lovely. Order and delivery can’t be faulted.”

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Posted 6 years ago

“Great service. Very happy with the linen quality. I bought the blush colour which is a pale terracotta rather than a pale pink ,”

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Posted 6 years ago

“Very Comfortable!”

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Posted 6 years ago

“I am very pleased with my gorgeous bedding, it was everything I expected and more. Very cool, crisp and quality is excellent.”

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Posted 6 years ago

“Great website, had a really good choice of bed linen - just what we were looking for. When the items arrived we were thrilled with them, great quality and true to the photos on the website. The delivery was quick and problem free. Would have no problem recommending your company to friends”

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Posted 6 years ago

“I have not opened my purchace however the experience of shopping with Secret Linen Store was unbeatable. I loved the personal and sustainable service. 5 star”

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Posted 6 years ago

“Extremely helpful and very quick service”

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Posted 6 years ago

“Prompt delivery and lovely packaging. Not used yet as waiting to get my collection together. But feels lovely.”

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Posted 6 years ago

“Gorgeous, soft and luxurious. Can't wait to buy more.”

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Posted 6 years ago

“Excellent service goods good quality”

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Posted 6 years ago

“Gorgeous linen, and beautifully packaged. I've bought from Secret Linen Store a couple of times now, and I love it! Thank you!”

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Posted 6 years ago

“Good quality product and excellent services on delivery, will certainly use again”

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Posted 6 years ago

“Very nice products. Very efficient service”

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Posted 6 years ago

“Great friendly staff. Quick delivery. A good product.”

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Posted 6 years ago

“Quick delivery, sensible pretty packing and the product is magnificent! I always get too hot and sweat, no more!”

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Posted 6 years ago

“Beautiful linen , simply designed . Very pleased”

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Posted 6 years ago

“Best bedding I have had. Reminds me of the vintage bedding I used to have”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews