Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new linen bed covers. Prompt delivery.”

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Posted 6 years ago

“Just what I was hoping for!”

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Posted 6 years ago

“Fantastic quality sheets - I can’t wait to go to bed each night! Great service and great choice. I will shop again.”

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Posted 6 years ago

“Superb, everything is beautifully made and washes really well too”

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Posted 6 years ago

“The items are delivered in an attractively tied bundle. It felt like receiving a present!! They are lovely! and are really comfortable. Have not washed them yet but have similar which wash well.”

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Posted 6 years ago

“Beautiful bed linen. High quality. Very well priced for what you get. Packaging made it feel like a very special delivery. Arrived quickly. Overall I would highly recommend this brand and would definitely order again”

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Posted 6 years ago

“Fabulous service, bonus points for the Eco friendly paper packaging”

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Posted 6 years ago

“Super king Duvet cover not wide enough for super king duvet. The rest of the set is perfect”

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Posted 6 years ago

Good Morning Jackie Thank you for taking the time to review your recent order with us. We are so very sorry to hear that the Super King is on the large side, please forgive us. We will be in touch with you later today to get this all sorted for you. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 6 years ago

“Lovely, silky bed linen, very reasonably priced, nice designs too”

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Posted 6 years ago

“Very happy with my linen duvet cover and pillow cases well worth the money”

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Posted 6 years ago

“Very easy to deal with and their merchandise is top class. Love the tea bags they send with each order. Makes me feel special.”

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Posted 6 years ago

“Soft and comfy”

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Posted 6 years ago

“The quality of the products is fantastic and they have the BEST customer service !! It makes such a great experience to buy from Secret Linen.”

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Posted 6 years ago

“Lovely bed linen”

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Posted 6 years ago

“The 100% linen bedding looks Fabulous!!! I really treated myself. The only problem is I don't want to get up in the morning!! It feels a lovely as it looks . Well done girls. I want another set now .”

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Posted 6 years ago

“Fantastic bedding and beautifully packaged, will definitely buy from here again”

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Posted 6 years ago

“Lovely, personable company to deal with. Couldn’t have been more helpful. Thank you so much.”

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Posted 6 years ago

“Absolutely fabulous!”

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Posted 6 years ago

“A very quality product right down to the smallest detail in the packaging.”

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Posted 6 years ago

“When your Secret Linen order arrives, it's like having a mini birthday - the product is of superb quality and exactly as described. The presentation is excellent with so many little extra touches that make you feel excited to unwrap your order. I love their commitment to good causes with hints on how to contribute yourself and it is rounded off with a little treat for yourself and money off your next order. I had my next order in place within a week! Everyone who has seen my new king sized pillows is amazed , having never heard of them before and both newly decorated rooms have been beautifully finished with the Secret Linen look: Tiny teal stripes in one and seersucker covers in another.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews