Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ummed and ahhed about spending this much on pillowcases but I'm so glad I did...the pleasure I get from looking at them, feeling them and sleeping on them is worth ten times the cost! I'm sure it's not my imagination that I'm actually sleeping better. Also, you, the company, sound as though your hearts are really in the right place, and this comes through into your lovely products. Thank you!”

Helpful Report

Posted 6 years ago

“Great customer service, very friendly and acknowledged what we were after. Pillows are super comfortable and just what we were after. We look forward to ordering from you again :)”

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Posted 6 years ago

“I ordered a beautiful burnt orange duvet and sheet, they arrived safely packaged, in 2 days. I have not yet put them on my bed but certainly look forward to enjoying sleeping under the beautiful linen bedding. In this difficult time it remains a task of joy for me, something to brighten my day.”

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Posted 6 years ago

“Having discovered linen bedding, my only regret is that I didn’t do it sooner. Secret Linen promptly delivered gorgeously coloured, well fitting bedding.”

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Posted 6 years ago

“Really love our new duvet and pillows. material feels lovely”

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Posted 6 years ago

“I am still waiting for my last order, 3 weeks now! Waiting for fabric? Previous orders were excellent thank you”

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Posted 6 years ago

“Great quality, would definitely buy again.”

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Posted 6 years ago

“Excellent in all ways...and love the tea!”

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Posted 6 years ago

“My duvet arrived on time and beautifully packed”

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Posted 6 years ago

“I ordered a bedroom duvet cover and matching pillow cases. Was unsure the colour would look like it does on webpage but it is exactly the same. Quality feels lovely and expensive. I am looking forward to seeing it on my bed but decorating and getting new bedroom furniture so have to wait. Loved the packaging and little gift. A lovely touch. Thank you.xx”

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Posted 6 years ago

“Came in great time and I love the morning sunshine shine through the linen!”

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Posted 6 years ago

“really good quality and lovely colour”

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Posted 6 years ago

“order arrived as described and very quickly - was impressed and would order from you again”

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Posted 6 years ago

“Excellent customer service and the bedding is beautiful.”

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Posted 6 years ago

“It is as if getting a gift. Wonderfully thought through and carefully wrapped.”

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Posted 6 years ago

“The Cushion covers I purchased are divine. They add a touch of Regency to the room. Thank you.”

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Posted 6 years ago

“The lovelest bed linen l have ever had.”

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Posted 6 years ago

“Product delivered on time and look excellent, not used yet.”

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Posted 6 years ago

“I like the range from the Secret Linen company. The products are stylish, timeless and. relaxed and fit my taste perfectly”

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Posted 6 years ago

“This is simply the best duvet cover and pillow cases I have ever bought. The workmanship and fabric is of the highest quality. I am thrilled 😁”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews