Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products and excellent service. And the pillows are fab.”

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Posted 6 years ago

“Order arrived promptly and exactly as described”

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Posted 6 years ago

“Quick delivery, ecological packaging, beautiful and high quality product. Feels amazing and plan to get another set very soon. Washes well too, thank you xx”

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Posted 6 years ago

“always the best”

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Posted 6 years ago

“Lovely products”

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Posted 6 years ago

“I ordered and throw and square pillowcases. They arrived quickly and beautifully packed in a tough brown paper bag rather than plastic! The quality is lovely and I am very pleased,”

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Posted 6 years ago

“Dear Molly & Harriet my purchase earlier this month was dealt with expertly (it was my first order with you) I would most certainly deal with Secret Linen Store and give them a rating of 5 Excellent. My bedding was beautiful!! a very happy customer Cathy Clark Isle of Wight”

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Posted 6 years ago

“Beautiful bed linen”

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Posted 6 years ago

“Lovely product, speedy delivery. Highly recommendable.”

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Posted 6 years ago

“Beautiful soft linen bedding which came beautifully wrapped with a personal touch.”

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Posted 6 years ago

“The website was fantastic and online chat extremely helpful. The items were delivered so very fast and the quality is beyond expectations. Thank you”

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Posted 6 years ago

“At last i have found a company that makes bedding for the larger bed. And its has a vast number of colours.Always had to choose white before. Started just buying the one set as my other half has had trouble sleeping and I thought that linen would be a great option. Absolutely love this product so much so have bought a second set and a set for my son, we all think its amazing and such great value can't praise enough. So comfortable to sleep in. The range is amazing .”

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Posted 6 years ago

“Beautiful bed linen, amazinf quality- I love them thanks!”

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Posted 6 years ago

“Excellent service, excellent product, not cheap but good value for money, well packaged and delivered immediately. Gorgeous!”

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Posted 6 years ago

“Service and delivery great. Love the colour but am finding the linen bedding rather hot and not as pleasant to sleep in as I had hoped. Not slept on linen before and don’t think I would choose to again.”

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Posted 6 years ago

“Having being sent a faulty valance (too short), I was sent a replacement the following day. V quick response. Fantastic product.”

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Posted 6 years ago

“Great quality linen. Great prices and very fast delivery. My favourite on line store by far.”

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Posted 6 years ago

“Excellent quality and superb service”

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Posted 6 years ago

“Superb service as always, quick delivery and appreciate the environmentally friendly packaging.”

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Posted 6 years ago

“The 600TC sheet is fantastic. I'll definitely be ordering again.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews