Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and delivery. I think the bedding is rather expensive and I wonder about the profit margins. Therefore I cannot recommend the Secret Linen Store unreservedly.”

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Posted 5 years ago

“I bought the blush pink linen duvet cover and valance, with a 20% discount. They were both beautiful, fitted perfectly and look really cool. I have washed the duvet cover, it feels really soft and did not have to iron it - bravo!”

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Posted 5 years ago

“This is the most fantastic place to buy your bedlinen. I bought a set of 100% linen. It is fabulous to sleep in and ensures a good night's sleep. The customer service is second to none. Everything is so personal and thoughtful. I have just ordered a second set because I love it so much. Highly, highly recommended.”

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Posted 5 years ago

“Always come back for more.”

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Posted 5 years ago

“I've ordered from Secret Linen Store quite a few times for clients and they never disappoint. Always arrive beautifully packaged and this time these were for my own personal use and they are the most comfy bed sheets I own. I'll be ordering more for sure!”

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Posted 5 years ago

“Love the products. Slight hiccup with packing the original delivery which was handled so well and so quickly that you can have complete confidence in this online retailer providing great customer care.”

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Posted 5 years ago

“Excellent service and good quality curtain.”

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Posted 5 years ago

“Suberb quality, excellent service, great packaging and delivery!”

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Posted 5 years ago

“Shopping is great, standard delivery time is comparatively slow. But the products are lovely!”

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Posted 5 years ago

“Love every item I’ve received”

Secret Linen Store 5 star review on 14th December 2020

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Posted 5 years ago

“Absolutely love it packaged beautifully don’t want to take it off the bed!!!”

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Posted 5 years ago

“Brilliant website. Easy to use with good images of the different products. Communication is excellent. I was kept informed regarding delivery and promotions, but not inundated. The delivery service and packaging is is great too. One very happy customer who will be back!!”

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Posted 5 years ago

“Professional,amusing nice to deal with.”

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Posted 5 years ago

“Love the cotton towels and the duck egg colour is perfect. It would have been 5 stars - except a couple of ‘pulls’ we’re in evidence after the first wash. Service excellent.”

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Posted 5 years ago

“Sheets thinner than I was expecting.”

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Posted 5 years ago

“Lovely product. Fast shipping.”

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Posted 5 years ago

“Another set of fab quality bed linen.”

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Posted 5 years ago

“I love the linen I bought, it really doesn’t need to be ironed and are usually do on my sheets. Would highly recommend, so pretty”

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Posted 5 years ago

“Great products and service! 😃”

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Posted 5 years ago

“I've bought towels and bedlinen over the past few years and am very pleased with every item. The colours and patterns are a bit out of the ordinary, which I like. Extremely good quality and service.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews