Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say, excellent product at a good price and delivered the next day. Superb service, already planning another order.”

Helpful Report

Posted 6 years ago

“Wonderful service and the most beautiful, soft sheets. I loved the packaging and honestly have been washing my sheets and putting them back on the same day as they are so nice! I will definitely recommend you! Thank you, Lucy”

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Posted 6 years ago

“Very efficient collection & replacement of bedding ordered by me in the wrong size. This was a gift for my sons wedding anniversary; at my request they included a lovely printed note.”

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Posted 6 years ago

“Great quality,beautifully packaged,with quick delivery to Lenzie,Scotland Would recommend and use again Regards Gordon and Kim”

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Posted 6 years ago

“The most beautiful linen bedding! It’s a pleasure to look at and and even greater pleasure to sleep under!”

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Posted 6 years ago

“Even in lockdown the delivery came quickly and beautifully wrapped as usual. I would buy pretty much everything on the website if I won the lottery!”

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Posted 6 years ago

“I adore the 100% linen bedding - I'll never go back just love it!”

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Posted 6 years ago

“Great product and excellent service. Thank you.”

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Posted 6 years ago

“Simply Devine !”

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Posted 6 years ago

“Great service and products”

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Posted 6 years ago

“Absolutely recommend this linen bedding. Excellent quality. I’m going to order more sets most definitely.”

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Posted 6 years ago

“Lovely Linen, packaging and service.”

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Posted 6 years ago

“Very nice indeed”

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Posted 6 years ago

“Lovely products, as described. The linen is soft and of a high standard and the service is very swift and efficient.”

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Posted 6 years ago

“Thank you! I fond the whole experience of buying beautiful sheets easy and reliable. The product is excellent, such a great brand x”

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Posted 6 years ago

“Excellent quality material, design and well made.”

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Posted 6 years ago

“Finding GREAT quality sheets for a very deep mattress - is so easy with SECRET LINEN STORE. You certainly get what you pay for 👏👏👏”

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Posted 6 years ago

“Helpful, cheerful, prompt and most of all brilliant products at affordable prices - what more could one ask for !”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Love the quality of our linen bedding. I had to phone up and change the size of the duvet cover because I had ordered the wrong size, the girl on the phone handled it brilliantly. Still had next day delivery. Cannot fault the service. Will use again.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews