Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am totally in love with all the beautiful bedding I have bought from The Secret Linen Store. Lovely quality, washes like a dream and always beautifully packed and presented. A huge thank you from one very happy customer.”

Helpful Report

Posted 5 years ago

“Prompt delivery. Lovely bed linen as described”

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Posted 5 years ago

“very prompt as usual”

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Posted 5 years ago

“Love the feel of my linen duvet cover. So pleased I ordered a second in a different colour”

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Posted 5 years ago

“These sheets, duvet cover and pillow slips are super. I bought them for ecological reasons - but they are so comfortable too, which is an unexpected bonus. They also wash well. I can’t rate the Secret Linen Store staff highly enough. When I had a problem (my fault entirely) it was sorted immediately with good humour and efficiency. I would definitely recommend this company.”

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Posted 5 years ago

“The quality of the curtains I ordered and the speed at which I received them in these difficult times made me a very happy customer!”

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Posted 5 years ago

“i love this shop .. highly rate the linen bed linen and curtains .. am about to buy more ..”

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Posted 5 years ago

“Lacy Lola bed linen is the softest smoothest scrummiest fabric I have ever felt. I am delighted. It makes leaving bed really difficult!”

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Posted 5 years ago

“I had no idea the products were made to order .... so I felt embarrassed when I chased up my order. When it arrived it was beautifully presented, I’m totally delighted. Saving to buy another set ! If your considering purchasing you won’t be disappointed.”

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Posted 5 years ago

“Beautiful quality bedding and towels. I found their products much higher quality than high street shops and the colours are beautiful. They were also very quick in answering my questions and dispatching”

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Posted 5 years ago

“Lovely bed linen! A beautiful faded pink which feels cool, luxurious and almost best of all, doesn’t need ironing!”

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Posted 5 years ago

“My item was just as described and arrived super early! Great company to deal with.”

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Posted 5 years ago

“Fantastic company with beautiful linen bedding. Postage and service first class.”

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Posted 5 years ago

“Beautiful bedding, beautifully wrapped, delivered extremely quickly. Absolute luxury”

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Posted 5 years ago

“Well made and good quality products combined with a very pleasant and rapid service.”

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Posted 5 years ago

“I was more than happy with my initial purchase of dusky pink linen bed linen., so much so that I went on to buy a second set but this time in the light grey. I’ve never experienced linen bed linen before but it has made a big difference to my sleep quality by regulating body temperature through the night. I’m delighted with my purchases.”

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Posted 5 years ago

“Beautiful double sheet so easy to put on bed and keep in place. Lovely material for sleeping comfortably, washing and ironing. The colour was chosen to tone with rather than match linen duvet covers and it blends wonderfully well.”

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Posted 5 years ago

“Absolutely love my new bedding - the comfiest I’ve ever had, and there’s been no degradation in quality in the wash. Delivery was also rapid, even at the height of Covid. Will definitely treat myself again soon!”

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Posted 5 years ago

“I’ve bought several items from secret linen now and they can’t be beaten for quality, price or service.”

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Posted 5 years ago

“Took a little longer than expected to receive my order, but understandable. The quality is amazing I highly recommend items from this company”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews