Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The curtains and bedspread looks perfect. Very pleased with every aspect of ordering and delivery Thanks”

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Posted 4 years ago

“Very good quality, nicely packaged ,good service. Very pleased.”

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Posted 4 years ago

“I've be so impressed with the quality of the bed linen, really lovely cotton and in subtle shades. The sevice is excellent, and the eco packaging is very much appreciated.”

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Posted 4 years ago

“Fantastic quality.”

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Posted 4 years ago

“beautiful quality linen duvet cover and pillow cases, really please with my order!”

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Posted 4 years ago

“Excellent quality bed linen. In this cold weather the bed linen is warm and welcoming!”

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Posted 4 years ago

“Well packed, prompt delivery and very nice quality bedcovers and sheets. I will definitely use you again.”

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Posted 4 years ago

“Love your linen and the thick white towels…….”

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Posted 4 years ago

“Friendly personal service with excellent response to a query and a speedy refund when one of the items didn’t suit. Thank you for your attention to detail and every good wish, love your designs .”

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Posted 4 years ago

“Love our linen curtains! We chose the olive green and we are really happy, the colour is lovely. It was a hard choice though, all the other colours are lovely too. I wish there were bigger sizes so I could get them for other rooms! Thank you.”

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Posted 4 years ago

“Beautiful Linen bedding”

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Posted 4 years ago

“Absolutely lovely place to shop with. I didnt know what the duvets would look like with our crazy checked bed frame, so they sent me fabric swatches and generally offered advice. We now have a beautiful duvet which is great quality and looks great. Really nice company, and I will definitely he coming back for more!”

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Posted 4 years ago

“Really love the bed linen I ordered from Secret Linen. It’s great quality and lovely colours and texture.”

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Posted 4 years ago

“Lovely soft bedding that washes well. Delivery was prompt”

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Posted 4 years ago

“Really please with the set Only problem is the sheet only just fits seems about 1/2cm short so quit tight. But still pleased”

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Posted 4 years ago

“Beautiful towels and great service.”

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Posted 4 years ago

“My order is always delivered in lovely packaging and quickly. Bedding is so nice to sleep in and adds the finishing touch to my bedroom.”

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Posted 4 years ago

“I very rarely make a point of writing a review without being prompted; however, I am so over the moon with my bedding that I have just had to share my thoughts. I bought the 600tc bedding for my large emperor sized bed (not an easy task) and I could not be happier. The fabrics are of excellent quality - so thick and luxurious. I feel like I am in a posh hotel every night. I also loved the packaging and the little newspaper I received with my order. Such a nice buying experience and great attention to detail. I look forward to buying more!”

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Posted 4 years ago

“Variety of products and colour to choose from. Excellent customer service and fast delivery.”

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Posted 4 years ago

“Excellent service and even better sheets! We’re obsessed. Would definitely recommend”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews