Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought one set of linen and loved it so much bought another. Can mix and match with the French linens and such great quality.”

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Posted 5 years ago

“Gorgeous linen, with gorgeous attention to detail, thank you.”

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Posted 5 years ago

“Love the products. Have ordered duvet covers, fitted sheets, pillow covers and curtains in various colours. Will definitely be back for more.”

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Posted 5 years ago

“Just ordered a new emporer fitted bottom sheet....its great. When I need any more I will definitely order from you.”

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Posted 5 years ago

“Excellent quality bed linen. The ordering and delivery are superb. Highly recommend.”

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Posted 5 years ago

“I can honestly say these are the best quality towels and face cloths I have ever purchased. Great service. Love this company and will definitely use again.”

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Posted 5 years ago

“Always a pleasure to buy from this company.”

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Posted 5 years ago

“Very good selection of high quality linen in lovely colours. Good value for money”

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Posted 5 years ago

“Very pleasing. Comfortable and elegant. Well made”

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Posted 5 years ago

“Excellent quality. Beautiful colour”

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Posted 5 years ago

“I bought the blush pink linen duvet cover and valance, with a 20% discount. They were both beautiful, fitted perfectly and look really cool. I have washed the duvet cover, it feels really soft and did not have to iron it - bravo!”

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Posted 5 years ago

“This is the most fantastic place to buy your bedlinen. I bought a set of 100% linen. It is fabulous to sleep in and ensures a good night's sleep. The customer service is second to none. Everything is so personal and thoughtful. I have just ordered a second set because I love it so much. Highly, highly recommended.”

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Posted 5 years ago

“Always come back for more.”

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Posted 5 years ago

“I've ordered from Secret Linen Store quite a few times for clients and they never disappoint. Always arrive beautifully packaged and this time these were for my own personal use and they are the most comfy bed sheets I own. I'll be ordering more for sure!”

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Posted 5 years ago

“Love the products. Slight hiccup with packing the original delivery which was handled so well and so quickly that you can have complete confidence in this online retailer providing great customer care.”

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Posted 5 years ago

“Excellent service and good quality curtain.”

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Posted 5 years ago

“Suberb quality, excellent service, great packaging and delivery!”

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Posted 5 years ago

“Love every item I’ve received”

Secret Linen Store 5 star review on 14th December 2020

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Posted 5 years ago

“Absolutely love it packaged beautifully don’t want to take it off the bed!!!”

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Posted 5 years ago

“Brilliant website. Easy to use with good images of the different products. Communication is excellent. I was kept informed regarding delivery and promotions, but not inundated. The delivery service and packaging is is great too. One very happy customer who will be back!!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews