Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous products, so beautifully packaged. I've ordered before and will ordered again, best bed sheets in town!”

Helpful Report

Posted 6 years ago

“Beautiful! V happy with my curtains. Will be ordering bed linen v soon .”

Helpful Report

Posted 6 years ago

“I'd never heard of the ~Secret Linen Store before but found it when searching for a yellow throw for a sofa. It was delivered very quickly and it came with messages which sounded like they came from real people and were not just formulaic responses.”

Helpful Report

Posted 6 years ago

“Love our new 600tc light grey bedding set , lovely satin smooth cotton ,really comfortable to sleep in. The only advise for any one who doesn’t sleep on the bulky pillows (like us) go for the housewife not the Oxford pillowcases ,they were on the large side . Easy to iron too!! Quick delivery.”

Helpful Report

Posted 6 years ago

“I was very impressed with the service from Secret Linen store and very pleased with my new duvet and bed linen.”

Helpful Report

Posted 6 years ago

“I absolutely adore the bedding I purchased, it makes me happy and looks incredible (it features heavily on my instagram). However it’s just so costly, I tend to wait for sales etc then I’m there!”

Helpful Report

Posted 6 years ago

“I would recommend to everyone. Great quality fast delivery. Washes well looks great.”

Helpful Report

Posted 6 years ago

“The range of goods is excellent and I am very happy with my purchases. Delivery was very prompt and I shall definitely shop here again. And recommend this company to my friends.”

Helpful Report

Posted 6 years ago

“All good. Unfortunately the colour wasn’t good but quality of linen lovely. Shame will try again”

Helpful Report

Posted 6 years ago

“I was delighted with my order. Something different, great quality and beautifully packaged...nice to receive as a gift”

Helpful Report

Posted 6 years ago

“Excellent service, lovely packaging, and a great pillow case!!”

Helpful Report

Posted 6 years ago

“I bought the Boho red bed linen and am absolutely delighted with it. Initially I was looking for a shade of pink but thought that given this has a faded look it might be dark pinkish/light red, which it is. The quality of it is excellent and it looks very classy. Very pleased with my new bed linen.”

Helpful Report

Posted 6 years ago

“Happy with delivery and duvet and pillow case exactly as expected. Have not washed yet as spare bed so cannot comment on that aspect.”

Helpful Report

Posted 6 years ago

“I was impressed with the look and feel of the striped material and the quality of make of the duvet cover Would strongly recommend”

Helpful Report

Posted 6 years ago

“Customer Services staff really helpful”

Helpful Report

Posted 6 years ago

“Really good quality - & I will certainly order more. Thanks”

Helpful Report

Posted 6 years ago

“Just what I was looking for.”

Helpful Report

Posted 6 years ago

“Beautiful products and very well presented. I love my purchases and will definitely be back for more.”

Helpful Report

Posted 6 years ago

“I've never had linen sheets before but I saw The Secret Linen store online and then I got a brochure with 15% off and thought I'd give them a try. The duvet cover and pillows cases arrived in a very timely fashion and look lovely. What a revelation! We've had the best nights sleep for years. The linen is warm to get in to on a cold night but cool throughout the night which is great if you suffer from temperature changes. I ordered another duvet cover and pillow cases straightaway.”

Helpful Report

Posted 6 years ago

“Beautiful quality and speedy service.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews