Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I had to return the bedlinen I ordered (colour was not as expected), I was very impressed with the speed and efficiency of both ordering and returning my purchase. My refund followed just as promptly and I'm only sorry I did not like the colour. I have therefore given five stars since I think these sellers were very efficient with the whole process. Thank you …...”

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Posted 6 years ago

“Wonderful service. Delicious, lightweight, cosy, luxurious duvet.”

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Posted 6 years ago

“Absolutely thrilled to bits with my linen. Beautiful quality and will definitely buy some more.”

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Posted 6 years ago

“Excellent product, beautifully wrapped - a real luxury and treat and lovely surprise to open to find my order so personally presented. Thank you!”

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Posted 6 years ago

“Divine. Recommended”

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Posted 6 years ago

“Excellent service. Beautifully packaged items. Very pleased with our new linen pillow cases and will be buying more linen bedding in the future. Overall we are thrilled with our purchase. FB”

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Posted 6 years ago

“Not cheap but you pay for what you get. Very happy with my sheets and will buy more at some stage”

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Posted 6 years ago

“Good product delivered quickly. Efficient service.”

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Posted 6 years ago

“Super products and excellent service. I keep returning to The Secret Linen Store over and over again.”

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Posted 6 years ago

“Easy to navigate website, reviews are almost always positive (which is reassuring) and the discounts in the sale are very good because the products are so well made. Thanks gals!”

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Posted 6 years ago

“I have now placed two orders, linen pillow cases. They are quality linen and beautiful colours. Well worth shopping with this company. They arrive quickly and beautifully wrapped.”

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Posted 6 years ago

“Lovely as always! And great to have new pillows 💕”

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Posted 6 years ago

“I'm pleased with what I have bought. I do have some problems with the linen being big for my standard double bed and my king size duvet. However this does mean if I tumble dry them and they shrink it's not a problem. The quality is excellent but then the price paid I would expect nothing less.”

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Posted 6 years ago

“Lovely bedlinen. Informative and well organised website and clear delivery information.”

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Posted 6 years ago

“Really lovely bed linen, fabulous quality, always beautifully packaged and terrific value for money. They deliver quickly and efficiently and I will carry on using them again and again.”

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Posted 6 years ago

“Thoroughly enjoying all our new bedding & will be looking to you for curtains in the near future hopefully Thank you”

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Posted 6 years ago

“Good website, speedy service, lovely packaging and good quality product.”

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Posted 6 years ago

“Great products with great service”

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Posted 6 years ago

“The whole process of selecting, ordering etc was simple and the goods received exactly on time”

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Posted 6 years ago

“Just got the white valance for my bed, it fits perfectly! Material thick enough so I can't see the colour of the base underneath, definetely what I was looking for. Lovely packaging as well and I also got a little gadget!! I'm happy :)”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews