Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely website and a joy to shop. Bed linen is the best I have ever bought. Lovely colours and really soft fabric.”

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Posted 5 years ago

“Very pleased with the duvet covers great quality and very efficient delivery thank you”

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Posted 5 years ago

“Was very much in two minds about ordering because my previous linen bed linen from the white company was excellent and I also gambled on a different colour to white with yourselves. I am so glad I did. Fantastic service and delivery in the middle of Covid lockdown and have just fallen in love with my mustard coloured bed linen. If I could justify it I would buy more. Excellent in very way.”

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Posted 5 years ago

“Excellent quality, A bit on the pricier side but you get what you pay for”

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Posted 5 years ago

“I just know I sleep better with my head on these delicious linen pillowcases!”

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Posted 5 years ago

“I made a mistake whilst ordering and Secret Linen Store went out of their way to make sure I received what I really wanted. I will certainly deal with them again”

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Posted 5 years ago

“Lovely linen bedding”

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Posted 5 years ago

“Prompt service,Excellent presentation ,quality very good. Couldn't fault a thing .”

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Posted 5 years ago

“Excellent quality products and customer service.”

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Posted 5 years ago

“Great pictures of linens and they were very good in communication regarding order and shipment .”

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Posted 5 years ago

“Lovely new bedding feels summery”

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Posted 5 years ago

“Beautiful products, beautifully presented. A great company to deal with.”

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Posted 5 years ago

“Very good prompt service and delivery and very happy with the quality of the bedding.”

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Posted 5 years ago

“I am really pleased with my linen sheets. The colour, blush pink, was perfect and they are of excellent quality. They arrived within a short while of ordering.”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Excellent service and quality items”

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Posted 5 years ago

“Very pleased. Nice material which doesn’t need ironing.”

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Posted 5 years ago

“Lovely products, nicely packaged and a joy to use.”

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Posted 5 years ago

“I love our new white seersucker bedding. It’s so comfy especially in the warm weather & I love the matching herringbone throw & cushion. This is the second lot of bedding Bought from Secret Linen. The quality is excellent & the service exceptional. I’m sure I’ll be back for more.”

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Posted 5 years ago

“The site has a good variety of plain and patterned contemporary options. Would recommend.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews