Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,033 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 11th March 2025

Filia

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and fantastic service also excellent pillows.”

Helpful Report

Posted 3 years ago

“Good quality bed linen with French seams - you don't see many of those these days! Always prompt delivery and well packaged. I use these in my holiday let as they are good quality and fit on deep mattresses. I have bought the seersucker bedlinen as it always looks good. I was hoping to be able to get away without ironing but find it does need ironing to meet the standards I think visitors expect.”

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Posted 3 years ago

“Lovely valances and great customer service from SLS when I changed my mind of colour. Thank you”

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Posted 3 years ago

“Beautiful linen and genuinely great service, from ordering on their smart website until the next delightfully and considerately wrapped parcel arrives. This is business done properly; without falseness or trend-following and without the virtue-signalling insincerity that so often accompanies the experience these days. Please don't change a thing. Kind Regards, Moss Collins”

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Posted 3 years ago

“Excellent quality towels and linen bedding - I feel like I’ve levelled up!”

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Posted 3 years ago

“best sheets - game changer. never thought I would be excited about sheets but I hit 30 and sleep is one of the most looked forward to things in my daily life now lol this is our 2nd set from Secret Linen Store and wouldn't order form anywhere else”

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Posted 3 years ago

“LOVE my linen sheets. Super happy!”

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Posted 3 years ago

“I love everything I buy from you, it is lovely quality and so pretty. I could easily buy one of everything you have to sell so have to be very strict with myself.”

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Posted 3 years ago

“Pure linen from ‘Secret Linen Store’ has been a great choice - I am very happy with my bed linen.”

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Posted 3 years ago

“My new bed linen is lovely quality and such a good size. So often cheaper bed linen is skimpy on size and difficult to stuff pillows and duvet in!”

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Posted 3 years ago

“Great service and great products.”

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Posted 3 years ago

“Purchased blush linen double duvet set. It excellent quality and feels amazing. I will purchase another linen set soon . Good customer service , spoke to a helpful lady with a query I had”

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Posted 3 years ago

“Absolutely beautiful material and quality workmanship, thank you. It is quite a bit wider than our king size duvet though which annoys my husband!!”

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Posted 3 years ago

“Love my new bedding, the feel and colours, always look forward to going to bed now.”

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Posted 3 years ago

“Thank you for my gorgeous AA linen and throw - they are fabulously comfy and a pleasure to get into every night.”

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Posted 3 years ago

“I ordered the linen curtains in grey, olive and dusky pink. They are absolutely stunning! Fantastic quality, soft to touch yet thick enough to scream quality; just enough light seeps through whilst ensuring total privacy. I am delighted! Quick delivery and stylish packaging- a top notch purchase. Thank you so very much.”

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Posted 3 years ago

“Wish you would match towels range with sheets.”

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Posted 3 years ago

“Superb quality linen, beautifully finished. Delivery excellent. Non better”

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Posted 3 years ago

“I love these towels. They are soft and fluffy and thick and will definitely buy more when I need them. 🥰”

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Posted 3 years ago

“Very good service over a return that was my error. The replacement cream linen sheets are a useful, off-white (not too yellowy or beige) and work well in our guest room with the subtle Mediterranean colours we have chosen for the room. The sheets also go well with the striped Suzi pillowcases and lovely Vivienne honeyed yellow quilt.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,033 reviews