Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order over the phone and the girl at the other end was so helpful. I am absolutely thrilled with the bed linen I purchased, the quality is first class and I shall be buying more in the future, infact I wouldn't buy from anywhere else.”

Helpful Report

Posted 5 years ago

“Third set I have purchased from secret linen store. You don’t have to iron them, which is brilliant. Excellent products, fantastic service. I won’t be buying from any where else. Recommend 100%. Thank you secret linen.”

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Posted 5 years ago

“First-time buyer and I found both the product and service received to be excellent.”

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Posted 5 years ago

“Great service and product quality”

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Posted 5 years ago

“Very fast efficient service. A trade account discount Would be great helpful. Peta Anema developments”

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Posted 5 years ago

“Beautiful bedding. Definitely worth the money. Gorgeous ♥️”

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Posted 5 years ago

“Excellent love the colour just saving up.for the same type but different colour”

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Posted 5 years ago

“Brilliant. Very good quality linen! Thank you!”

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Posted 5 years ago

“Beautiful linen. Soft and luxurious.”

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Posted 5 years ago

“Bought a few different coloured pillow cases - great quality, price and delivery. One colour wasn’t quite right for me, but return was simple and refund super quick - recommend!”

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Posted 5 years ago

“The best bed sheets I have purchased yet!! Quality, comfort, true to colour, delivery. 5 stars are not enough.”

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Posted 5 years ago

“Lovely quality cotton bedding. Very quick delivery. Would buy from them again.”

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Posted 5 years ago

“I had great service from The Linen store, with quick postage.”

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Posted 5 years ago

“I've purchased pillows, duvets, mattress topper, duvet set and a throw. All absolutely SUPERB quality! You get what you pay for and I'm very satisfied with all my items and it's worth the 3 week wait for them to be made.”

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Posted 5 years ago

“I.love.this.shop. I love all the products I've recieved so far. The bed linen covers are all wonderful and I've just bought some beautiful French blue curtains. The delivery is always quick and I love the little extras that you get! There is always a deal on of some sort, and if you subscribe you'll get email notifications of voucher codes and updates. I'm waiting waiting to finish my bathroom refurb and then I'll be buying towels! I.love.this.shop.”

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Posted 5 years ago

“Great item, quick delivery.”

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Posted 5 years ago

“Excellent service and excellent product. I’m very pleased with our purchase and will be back for more on the future.”

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Posted 5 years ago

“Loved the stylish wrapping, paper and ribbon....no bubble wrap here ! Would definitely order again .”

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Posted 5 years ago

“Personal service with a good communication set of skills.Clear articulate speech which is unusual. No delay in sending ordered items. Would use again and no plastic packing!”

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Posted 5 years ago

“Love the quality of the products and excellent delivery time.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews