Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived exactly as and I love the soft fell of my sheets and pillowcases.”

Helpful Report

Posted 5 years ago

“Have loved bedding previously bought and was so pleased with the throw I recently ordered. However, while the size (I’d had trouble finding a suitable size and this was spot on) and texture were perfect, the shade was not right and, sadly, I had to return it. The return and refund process was smooth, straightforward and swift. Many thanks for a good shopping experience. Love the new colour choices.”

Helpful Report

Posted 5 years ago

“Excellent service and quality products”

Helpful Report

Posted 5 years ago

“Efficient and friendly with gorgeous products.”

Helpful Report

Posted 5 years ago

“Loved my purchase arrived quickly looks fab !!”

Helpful Report

Posted 5 years ago

“The linen sheets I bought are fabulous, I'm saving up to buy more! The service felt personal and was very swift. Thank you”

Helpful Report

Posted 5 years ago

“This is a fantastic company. Their products are wonderful, high quality and reasonably priced. Very helpful on the phone and I returned something once thinking it was their error, it was in fact totally my error but they very graciously didn’t point that out to me despite sorting a next day swop! I thoroughly recommend them.”

Helpful Report

Posted 5 years ago

“Gorgeous! Great service beautiful products.”

Helpful Report

Posted 5 years ago

“The pillars were perfect”

Helpful Report

Posted 5 years ago

“Great quality, great fit, arrived super quick!”

Helpful Report

Posted 5 years ago

“order was delayed due to covid, brexit , suez blockage etc but I was kept up to date with the situation. Pillows with the synthetic down are terrific and the topper likewise,”

Helpful Report

Posted 5 years ago

“Fabulous linens, fabulous service”

Helpful Report

Posted 5 years ago

“Quality product”

Helpful Report

Posted 5 years ago

“Scrumptious!”

Helpful Report

Posted 5 years ago

“I have bought 5 sets of mix & match bedding, all of which have been superb quality. Comfortable & easy to launder. The team are always happy to offer advice. Delivery and returns could not be simpler.”

Helpful Report

Posted 5 years ago

“Beautiful linen bedding! When my package arrived there was a hole in the fitted sheet, but an exchange was swiftly organised. Linen is just lovely, very happy customer.”

Helpful Report

Posted 5 years ago

“Really very happy with all the products I have bought from this company. They were extremely helpful when I wanted to mix up sizes, sending samples and information. They go far beyond what I was expecting. I would definitely recommend, and look forward to using again in the future.”

Helpful Report

Posted 5 years ago

“Lovely products and great customer service!”

Helpful Report

Posted 5 years ago

“Amazing bedding .... our bed is a trap now !!!”

Helpful Report

Posted 5 years ago

“Love the Secret Linen bed linen - beautiful quality and excellent service.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews