Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfectly fitting valance - great to find a quality soft valance that is long enough to make the bed look gorgeous.”

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Posted 5 years ago

“Prompt service both in terms of processing orders and reimbursing when goods are returned. Lovely feel to the 600 thread cotton.”

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Posted 5 years ago

“Excellent products, excellent service, excellent quality.”

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Posted 5 years ago

“Excellent service and products”

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Posted 5 years ago

“Amazing quality xxx”

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Posted 5 years ago

“I was really pleased with my order. The yellow is gorgeous, golden mustardy, and the linen is so soft and sumptuous. I loved the friendly message and teabag in the packaging, and will definitely use this company again.”

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Posted 5 years ago

“Beautiful towels. Thrilled with my purchase.”

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Posted 5 years ago

“Absolutely great service and amazing quality! Would definitely recommend Secret Linen”

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Posted 5 years ago

“beautiful soft bedlinen - recommend”

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Posted 5 years ago

“Loving our new bed linen! So comfortable and very well made.”

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Posted 5 years ago

“All went smoothly”

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Posted 5 years ago

“Very good quality and excellent customer service.”

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Posted 5 years ago

“Loved the products”

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Posted 5 years ago

“Very pleased with my recent purchase as with all my previous orders. Lovely good quality products. Efficient customer service and prompt delivery. Keep up the good work.”

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Posted 5 years ago

“Good service and quality item exactly as described”

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Posted 5 years ago

“Very fast delivery and lovely summer weight towels - look great”

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Posted 5 years ago

“Outstanding customer service and fantastic products.”

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Posted 5 years ago

“If you want an amazing experience in bed, then look no further this company will make you happy in bed.”

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Posted 5 years ago

“Great quality linen, I love it! Beautifully packaged too, will use again.”

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Posted 5 years ago

“Friendly easy to use web site. Love the potato sack that my linen arrived in and therefore the ethos of the company. Quality seems good and will shop with you again.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews