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“I was very happy with the help and support from the staff at the Croydon branch.especially a young lady called Natalie. Always polite . And obliging. Excellent service. Thank you Natalie . KS.Builder”
“The problem I had with Selco concerns VAT. If you go to their warehouse in Kingston upon Thames all the prices down the aisles are without VAT added. And then when you go to the checkout they had the VAT. I queried why they list prices throughout the store without VAT being added which is normal. They said that builders don't pay VAT and therefore they don't charge VAT which is why the prices are VAT-free. But for private individuals and homeowners they charge VAT and that's why they charged me.
But the man was lying because I spoke to a very good builder today and he said that he pays VAT at Selco as do other builders. They just recover it in running their business. And therefore, Selco at Kingston upon Thames are misleading the public because they are pricing their goods on the shelves without adding VAT which is misleading.
If you purchased £200 worth of goods from this warehouse you would find that you pay £40 more when you hit the checkout. That is something you don't want to happen.
Typically, as mentioned, all shops throughout the UK show prices on the shelves that include VAT. Therefore I have to give this store a one star because they are in breach of a fundamental rule and it concerns money. Plus, the man lied to me. I can say that with complete confidence. That is not a defamatory remark because it is true.”
“Unprofessional people working for Selco Old Kent Road. Delivery driver very rude and with no education. The costumer support are not prepared to do their jobs. Only the good prices and the quality of materials are keeping open this branch. The manager doesn’t exist or incompetent.”
“Absolute brilliant service, once again from Neil and Marc at Selco in Camberley.
I needed an extremely quick delivery of plasterboard on site. Both Neil and Marc bent over backwards, to ensure that this was going to be on the next lorry out of the branch.
I've used Selco in Camberley for a number of years and certainly won't go anywhere else.
Not only was the delivery quick, the price was also the CHEAPEST that I could fine anywhere.
Well done Selco !”
“We have been to Selco numerous times over the last two months and I must say the staff in the Leicester branch are amazing, always friendly and helpful a big shout out to Matt who always to hand to answer any questions”
“Changed my delivery dates without notice. A phone call to me would have been the right thing to do.
Not even an apology!
I won't be using Selco again and I will be closing my account down. Cost me time and money on more than one occasion now and made me look unprofessional and 110% won't get the chance to do it again.”
“I would not recommend this company stay away a representative of theirs feels no shame on slagging people over Facebook. Calling them very serious names that could actually besmirch a persons personal and professional reputation”
“Selco Reading has recently let me down - they have delivered faulty goods and in incorrect amounts - they have failed to sort this out - and still awaiting refund on faulty goods - they have definitely failed on customer services”
“recently while passing i popped into your Old Kent Road store to pick up a few things for a home project i couldn't find 1 particular item but the friendly lady at checkout who i believe was named Teresa was very helpful in showing me where it was perfect customer service”
“I would like to say thank you Luminita , Iuliana and to all the staff of Selco Staples Corner who for the last 3 years are helping my team with all the necessary materials and logistic .
Pilon Ltd .”
“Yesterday went into Bletchley branch for a worktop , sink , taps etc.
Had the night before spoken to someone who told me about deliveries , told to get early but wasn't there until gone 10am.
Everyone I spoke to was confident and knowledgeable about the business.
Surprisingly got a delivery for later in the day.
When the delivery turned up bang on time after a courtesy call , the driver even helped in getting order to canal boat where my job was.
Can't fault selco , pleasure to deal with and I will be a repeat customer.”
“Order #57SO5799525411 on June 9th I placed an order for delivery of several items, one item HOZELOCK MULTI SPRAY GUN did not turn up. I was told it would come when its back in stock, then i was told its been discontinued, but its still for sale on your website? You have my money where is my item?”
“Usual great service from the team at Selco Reading, Matt and Naomi are always keen to help and advise providing an excellent level of customer service. Thanks from Martin and all the Team at Perfect Boundary Limited”
