Serenata Flowers Reviews

“ V disappointed in delivery. Supposed to deliver on time for my mother's 90th birthday and did not arrive until early evening. Poor tracking apps and not reliable. Would not use again ”

“ Ordered flowers for delivery on a Friday. They were delivered 9left on the doorstep) just before 10pm on the Saturday. Customer service couldn’t care less. ”

“ Distinctly disappointing service for a Mother’s Day delivery. ”

“ Still waiting for flowers to be delivered they had been due for delivery yesterday, and no one is replying to my emails ”

“ I ordered a bouquet of flowers as a birthday surprise for my mother. The date of delivery was specified/selected when placing the order. However, the flowers did not arrive. When contacting Serenate explaining this, it was clear in their response that they couldn't care less. ”

“ I ordered flowers at 0932hrs for same day delivery for someone who was in real need of a lift/pickmeup. ”

“ The flowers were a birthday present to a friend that was recently widowed . Paid an extra £4.95 to have them delivered on the day , not only did she not get the flowers on her birthday , She found them thrown over the fence the following day , obviously with force as some of the stems were scattered on the ground !! Yodel were the delivery company . To say that i am disappointed is a huge understatement . ”

“ and it arrived at least 4 hours late, and the delivery guy didn’t deliver the flower directly to the office but put the flowers on ground floor without any notice. ”

“ What kind of delivery time is that ? So I contacted them via the chat on their site several times to say the business would be shut. ”

“ I placed the order on Monday, for delivery on Tuesday as stated. ”