“Don't want to sign me up and i am on the f waiting list since 2020 regarding my tooth ache alongside with my many infection and illness I have dealt with yet still they didn't prioritise me as an important client because I am not a paying one, I get health care free but I guess i am not as important they trying to get me to pay.
My full name and details are above if serenity dentist is unhappy about that post I really do not care take me off the waiting list I guess it has a history on there how long i have been on your waiting list and how many times I re applied.”
“Transferred to this Practice today .very welcoming and professional. I saw Virang Kumar who explained everything and put me at my ease .Unlike my previous surgery the appointment was not rushed and I was treated with kindness and respect.Karen at front of house was exceptional too .my faith has been restored many thanks for a good experience.
Sally Lindsay”
“I have just had an implant done, Brett and his team have been amazing; they have made sure I have known what is going to happen each step of the way. They are so friendly, kind, patient and understanding. Thank you.”
“Very good patient service special mention to Chris who kindly rearranged my appointment today and really put himself out as I had another appointment to attend so thank you so much”
“I hadn't been to the dentist for over five years, due to having a previous bad experience at another dental surgery. Eventually got the courage up and made an appointment to see Fiona, and from the moment I walked into the surgery I felt at ease, and all the staff were friendly and very professional. The treatment was explained to me clearly, with all the possible options. I received excellent treatment and I would recommend Fiona to everyone, after I had booked my next appointment, ( Don't want to recommend myself out of a brilliant dentist). Fiona has really given me my smile back, and restored my faith in dentists. Thank you Fiona. x”
“I transferred to Serenity recently having had very second rate treatment from my old dental practice in Andover. From the start I felt at ease and was given all the explanation and information needed for my prescribed course of treatment. I have just had the hygienist giving me an hour of thorough cleaning, polishing and giving advice as to how to maintain the health of my teeth and gums. I wish I had decided on moving to Serenity long before now!”
“Serenity always makes each visit personal to me. I’m not just another patient. It’s amazing how they remember the finer details about you. Always professional always efffient. Basically an amazing group of people who work hard to make you feel you are in safe hands.”
“Key Reasons
1) On Time. My appointment was for 0830 and it started banng on time
2) Brett and Kelly made very comfortable and I even got to choose my background music.. how cool is that!
3) Treatment was absolutely painless. They explained each step as we went along.
4) No after effects”
“I trust Brett implicitly to provide high quality dental treatment only as required. Once again a significant amount of treatment was carried out in calm and friendly surroundings and I didn't feel a thing! Top quality care at a Top flight practice - thanks to everyone there especially Kelly and Chris”
“I registered with Serenity Dental last year, having been without a dentist for a few years due to past unpleasant experiences of NHS treatment. From the initial phone call, then through the subsequent treatments, I was struck by the friendly, caring and professional attitude of the staff. Having been treated by both Brett and Fiona, I can attest that the dentistry is by far the best I have ever received.
I thoroughly recommend Serenity Dental.”
“From the moment you walk through the door your met with a smile and you feel like a well valued Customer. All staff without exception are friendly, professional, knowledgeable and above all find the time to engage with the patients. Great Customer Service is often overused in this Country, I can honestly state that this Practice takes Customer Service to a new level and wouldn't hesitate to recommend it to new patients.”
“My partner and I moved to Serenity in Fareham after my partner's dentist messed up her teeth. I tried to register her with my own dentist in Portsmouth, but their books were full and I was recommended to take my partner to Serenity in Fareham. And, that is the best advice we had. We have been with Serenity for over 5 years, and what a breath of fresh air. All the staff, including the hygienist are very friendly. My hygienist in my previous dentist treated everyone like 5 year olds, not very nice when you are touching 60.. My partner, from being fearful of dentists, now looks forward to seeing him every six months. We like the way we are told facts about the state of our teeth and all possible options. Our dentist does not carry out unnecessary treatment. I had my tooth extracted last week, besides being painless, I had the choice of listening to my favourite music while it was done.. Give them a go, you wont find better and you wont regret it... SJ”
