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SGS Engineering Reviews

3.0 Rating 334 Reviews
50 %
of reviewers recommend SGS Engineering
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How is SGS Engineering returns process?
(1 week ago)
Greater than 95% of reviewers feedback is SGS Engineering returns process could be better.
(1 week ago)
F

Returns - Difficult

0.00%
Industry Average
I ordered a 71" roller cabinet, £660, quality is average. It arrived late and without warning and when I unpacked it, there were a couple of small dents. The returns process is a nightmare and all risk sits with the customer. I've had a couple of emails from their customer services, all apologises but no real help. 5 weeks later I'm still waiting on them getting in touch.
- Alan Hume
I then emailed the company and informed them of the problem and said i wanted to return the faulty item and need a returns label as the item is faulty the return costs are down to the supplier.
- Simon
Horrible customer service. They 60 days returns policiy is not true. Purchased Mulwaukee drill from them witch was faulty upon opening. They told me because I had it for more than 6 days they cannot help me. They cannot accept it back because it was openned. But they sent the drill in a bag with no box. This was the last time buying from them.
- Jozsef S