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shapermint.com Reviews

4.2 Rating 2,599 Reviews
F
Happiness Grade
E

Refund - Difficult

39.81%
Industry Average
I was not satisfied with one of the two products purchased. Their return and refund policy is absolutely terrible. I had difficulty reaching support. Their email communication is severely lacking and confusing. I was denied a refund. I was sent another product that I refused several times. I was a first time buyer and WILL NEVER order again.
posted 2 months ago - Nancy F
You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse.
posted 7 months ago - Karen Shingler
They billed me for product I didn’t even order. I woke up to notifications saying that my purchase was approved which I didn’t even make and now they won’t refund me.
posted 8 months ago - Jocelyne Bilodeau
The product is good, but you can not reach a human to talk too!! Be very careful when checking out, you will get into their CLUB with a monthly subscription and you can not cancel it!!! canceling is so So hard !! I will not buy from them again for this reason. Good luck is all I can say! Also, when you return something, you will not get a full refund. They will charge you $6.00 for shipping it back!!!
posted 9 months ago - tammy jones
I explained that I wanted the original two camis that were not delivered or a refund of the $39.
posted 9 months ago - Jeanne
Oops? So they agreed to re-ship it, but refused a refund.
posted 9 months ago - Natalia Story
I reached out to request they refund my money as the item I ordered is no longer in stock and they charged my account for it.
posted 9 months ago - Lindsey
They offered if I want a refund instead to contact them through their customer service.
posted 9 months ago - Anonymous
I ordered 1 bra, they sent 3. The return portal was a dead end. Tried to sell more bras. I want a way to return and get a refund. Should not be so complicated.
posted 10 months ago - Anonymous
Took forever to get order, then I ordered the same bra in 3 dierrent colors and every bra was different. I’ll be returning all 3 for a refund.
posted 10 months ago - Lori