Sheargold Pianos Reviews

Name: Sheargold Pianos
Address: 162 Anyards Road, Cobham
Rating: 4.67

4.7 Rating 83 Reviews

93 %

of reviewers recommend Sheargold Pianos

Company Reviews

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Metrics

4.7

Based on 83 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01932 866577

Location:

162 Anyards Road
Cobham
KT11 2LH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry, Harold has been very ill since we bought the piano and hasn’t really been able to play it for more than a few minutes. Hoping that things will improve. Best wishes, Sue Britton”

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Posted 4 years ago

“Good service”

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Posted 5 years ago

“Very good, knowledgeable and helpful service. Service of reminding and organising regular tuning is valuable”

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Posted 5 years ago

“Very please s with the service we received at your shop and also with the lovely piano we bought. My only issue was that we were promised a first tune of the piano. My husband and I between us rang four times - each time we were told someone would get back to us but they never did. Maybe it is because we live some way away in North Hampshire. Either way it was a little disappointing and we got a local piano tuner to do it.”

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Posted 5 years ago

“The gentleman demonstrating digital pianos & answering our quesions was very helpful. The piano was delivered on our chosen day & set up. it would have been beneficial to have more info on the progress of the order & anticipated delivery”

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Posted 6 years ago

“Went to look for a digital piano. Shop owner was very knowledgeable and helpful, encouraging my daughter to try out different models on display. We settled on a Kawai CA48. Full payment was made at the time and, as it was last thing on a Saturday, I was informed it would be ordered on Monday for delivery the following Saturday. I rang on the Saturday morning and was told it had not yet arrived from the supplier but that it could still arrive and it would be delivered to us later in the afternoon. By 3pm I had not heard anything further so I called the store and was very disappointed to be informed that it had not arrived and could not be delivered until the next Saturday. A short time later I called to request a full refund so that I could order elsewhere and have an earlier delivery time. I was put on hold for a minute or two and then told that the piano would be personally delivered on Monday thus avoiding a lengthy wait. Mr Sheargold personally delivered the Kawai on Monday as agreed and we have been delighted with it. The digital piano is exactly what my daughter needs to continue her learning and she can practice day and night as she can plug the earphones in! It is of exceptional quality and the matching stool is good value too. Despite forgetting to bring the manual at the time of delivery, Sheargold posted it and it arrived the next day. So, overall a good experience.”

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Posted 6 years ago

Sheargold Pianos is rated 4.7 based on 83 reviews