Shedstore Reviews

"I purchased a Forest Garden Beckwood shiplap shed through Shedstore, and it has been an absolute disaster from installation to disposal.\r\nThe building arrived from the factory with shocking quality control failures. Daylight was visible completely through the thickness of the wood on multiple panels due to deep structural splits, holes, and gaps up to 8mm wide. It was entirely un-weatherproof and unfit for purpose. I have since discovered that local garden centre outlets in Berkshire have stopped stocking this brand entirely due to the poor quality of their timber.\r\nThe handling from customer service was just as bad. When I rejected the shed under the Consumer Rights Act, both companies were incredibly reluctant to provide a refund under my statutory rights. I was brushed off with an offer of loose parts as a \"goodwill gesture,\" and then told their standard \"company policy\" meant I would have to store their large, leaking structure blocking my garden for up to 8 weeks. Because they flatly refused to cooperate, I had to formally ask American Express to intervene and force a full Section 75 refund due to the undeniable breach of contract.\r\nThe low point came when their collection team finally arrived to dismantle it: they ripped the shed down but left the massive pile of defective timber completely dumped on my property, obstructing my driveway and active construction works. When given a final emergency 48-hour deadline to clear their abandoned property, they failed to show up, citing traffic and driver hours.\r\nBecause my site had to be clear for alternative installations, I was forced to independently arrange a commercial skip and private clearance teams at an out-of-pocket cost of \u00a3500.00 to clear their industrial waste off my land. Shedstore has left me out of pocket for the cleanup. Avoid both companies and buy from a local independent builder instead."